Darren Koutelas
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. My willingness to take on added responsibilities to meet team goals has always been a top personal trait of mine. I am ready to help team achieve, and exceed company goals.
Overview
5
5
years of professional experience
Work History
Oil Change Technician
Pit Stop Service Center
06.2020 - Current
- Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
- Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
- Increased overall shop productivity by maintaining a clean and organized work environment.
- Ensured optimal vehicle performance for clients with meticulous attention to detail during routine maintenance tasks.
- Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
- Retained a high level of expertise on various vehicle makes and models, allowing for quick identification of necessary services or repairs.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Wheel Alignment Tech
RNR Tire Express
01.2020 - 05.2020
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Increased customer satisfaction by helping find the perfect aftermarket wheels for their vehicle and getting them installed in a timely manner.
- Responsible for receiving payment for said wheels, and keeping clear communication with the customer about upcoming services and costs.
- Responsible for personally making sure that after the installment of the wheels, the vehicle was aligned as to prevent any excess wear and or damage to vehicle components
Oil Change Technician
Mavis Tire
04.2019 - 12.2019
- Responsible for generalized maintenance on customers vehicles
- Responsible for installing new tires, alignments, oil changes, small brake jobs and other minor miscellaneous repairs.
- Kept shop areas neat, clean, and free of safety hazards.
Mechanic Assistant
Tread Quarters
10.2018 - 06.2019
- Improved vehicle performance by conducting regular maintenance checks and repairs.
- Assisted in diagnosing complex mechanical issues for accurate repair recommendations.
- Enhanced workshop efficiency with proper tool organization and inventory management.
- Contributed to increased customer satisfaction by providing prompt and reliable services.
- Better learned basic computer skills to help quickly assess and communicate issues between tech and customers.
- Further developed basic understanding of vehicle equipment and preventative measures.
- Learned how to use wheel machines such as mounters, balancers and alignment machines.
Education
High School Diploma -
Goose Creek High School
Goose Creek, SC06.2017
Skills
- Customer Relations
- Oil Changes
- Documentation Skills
- Vehicle inspection
- Maintenance scheduling
- Safety Compliance
Timeline
Oil Change Technician
Pit Stop Service Center
06.2020 - Current
Wheel Alignment Tech
RNR Tire Express
01.2020 - 05.2020
Oil Change Technician
Mavis Tire
04.2019 - 12.2019
Mechanic Assistant
Tread Quarters
10.2018 - 06.2019
High School Diploma -
Goose Creek High School
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