Darren Ma
Los Angeles,CA
Summary
Motivated Restaurant Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Restaurant Server
Satdha, Plant Based Thai Kitchen
10.2024 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Restaurant Server
Sweet Maple
10.2023 - Current
- Memorized orders and accurately delivered them to customers in a timely manner
- Managed a section of the restaurant efficiently and effectively, resulting in an increase in customer satisfaction ratings
- Handled customer complaints and concerns in a professional and timely manner
Data Entry Clerk
Four Seasons Restaurant Group, LLC
07.2017 - 09.2022
- Monitored and updated data entry standards and procedures
- Entered large volumes of data into databases with X% accuracy
- Assisted in developing data dictionaries and data models for databases
- Developed and maintained data entry guidelines and processes to ensure accuracy and consistency
Restaurant Server
Shiki Bistro
01.2016 - 09.2022
- Memorized orders and accurately delivered them to customers in a timely manner
- Managed a section of the restaurant efficiently and effectively, resulting in an increase in customer satisfaction ratings
- Handled customer complaints and concerns in a professional and timely manner
Education
Bachelor of Arts - Entertainment Design
Art Center College of Design
Pasadena12-2023
Skills
- Information Technology
- Computer Skills
- Microsoft Office
- Microsoft Powerpoint
- Mechanical Knowledge
- Blender
- Autodesk Fusion
- AutoCAD
- 3D Modeling
- Customer Service
Timeline
Restaurant Server
Satdha, Plant Based Thai Kitchen
10.2024 - Current
Restaurant Server
Sweet Maple
10.2023 - Current
Data Entry Clerk
Four Seasons Restaurant Group, LLC
07.2017 - 09.2022
Restaurant Server
Shiki Bistro
01.2016 - 09.2022
Bachelor of Arts - Entertainment Design
Art Center College of Design
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