I have two years of high school level training in a wood shop 16 hours of individual training on a wood
lathe (2024) 16 hours of full wood shop training (2024) I joined Twin Cities Maker and began creating
various projects for my own home and a few that have been sold I have experience re-finishing various pieces, including veneered I have also fully stripped and applied all new veneer to a table top
Darren Ostern
Falcon Heights,MN
Summary
Dynamic Account Manager with a proven track record at Bergin Fruit And Nut Co, excelling in client relations and customer service. Enhanced client satisfaction through proactive communication and problem resolution, achieving high retention rates. Skilled in data analysis and collaboration, driving informed decision-making and fostering strong partnerships.
Overview
19
19
years of professional experience
Work History
Fabricator Multi-material
SafeWood Designs
Fridley, MN
09.2025 - 05.2026
- Fabricated bullet resident components using precision techniques to production specifications.
- Interpreted blueprints and technical drawings for accurate assembly of parts.
- Conducted quality inspections to ensure adherence to safety and quality standards.
- Collaborated with team members to optimize workflow and minimize downtime.
Account Manager
Bergin Fruit And Nut Co
Saint Paul, MN
10.2022 - 09.2025
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
Online Vehicle Exchange Manager
Manheim Auto Auction
Shakopee, MN
05.2019 - 06.2022
- Analyzed market trends to determine optimal pricing strategies for vehicle exchanges, maximizing profitability.
- Collaborated with sales team to identify potential customers for vehicle exchange program, increasing overall sales.
- Coordinated cross-departmentally to ensure seamless integration between sales, service, parts, and finance teams when handling complex transactions.
Sales and Leasing Executive
Audi Minneapolis
Golden Valley, MN
06.2007 - 03.2019
- Delivered informative product presentations, highlighting key features that aligned with customer requirements.
- Evaluated trade-in vehicles accurately to offer competitive pricing while maintaining dealership profitability goals.
- Maintained comprehensive knowledge of inventory to match customer needs with the perfect vehicle.
- Assisted customers throughout the entire leasing process, including test drives, financing options, and final paperwork.
- Organized promotional events to showcase available vehicles and attract potential buyers.
Education
Associate of Arts - Landscape Design And Construction
Hennepin Technical College
Brooklyn Park, MNMinnetonka High School
Minnetonka MNSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Interests
Timeline
Fabricator Multi-material
SafeWood Designs
09.2025 - 05.2026
Account Manager
Bergin Fruit And Nut Co
10.2022 - 09.2025
Online Vehicle Exchange Manager
Manheim Auto Auction
05.2019 - 06.2022
Sales and Leasing Executive
Audi Minneapolis
06.2007 - 03.2019
Associate of Arts - Landscape Design And Construction
Hennepin Technical College
Minnetonka High School