KILEY CHURCH
Oakville,MO
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Outgoing student pursuing flexible remote employment with weekend and evening shift options.
Overview
7
7
years of professional experience
Work History
Multi-Store Sales Manager
Premium Retail Services
09.2022 - 10.2023
- Managed and trained 20 stores in Illinois
- Recruitment & Onboarding
- Disciplinary Actions & Off-boarding
- Sales Training & Maintaining KPIs
- Personal Sales & Customer Retention
- Loss Prevention & Fraud Protection
- I had to maintain top personal sales performance while ensuring my reps were hitting all KPIs
- I specialized in building a sales oriented team and new relationships with the Walmarts & customers as well as mending those broken from past experiences
- Clients: AT&T, Verizon & T-Mobile postpaid as well as prepaid carriers
- Partners: Walmart
Marketing Manager
Credico
10.2020 - 08.2021
- Educated salesman on how to build brand awareness by developing an executing effective marketing strategies to meet customer needs and to maximize profit for all parties involved
- Helped with branch expansion for all clients
- Clients & Locations: AT&T internet: Chicago IL, Austin TX
- Direct TV: Chicago IL, Chattanooga TN, Austin TX
- Spectrum: Austin TX
- Assurance Wireless: Chicago IL
Customer Service Manager
Walmart
05.2016 - 10.2020
- Coaching & Training Associates
- -breaks, time off requests, disciplinary actions
- Cash Management
- -open/close store, audits, cash transfers
- Customer Service
- -POS, conflict resolution, money center, electronics, sporting goods, grocery dept
- Loss Prevention
- -graduated Walmart academy
Multi-Store Sales Manager
OSL
- 3 stores in Chicago
- 2 stores in Naperville & Plano
- Implemented Sales Procedures
- Created Training Documents
- Team Building & Branch Expansion
- Customer Retention
- Loss Prevention & Fraud Protection
- Clients- AT&T, Verizon & Sprint postpaid as well as prepaid companies
- Partners: Walmart
Education
Bachelor's of Psychology - Mental Health Counseling
Southern New Hampshire University
Hooksett, NH05-2024
Associate of Arts And Sciences -
Illinois Eastern Community College
Southern Illinois 05-2017
High School Diploma -
Fairfield Community High School
Fairfield, Illinois 05-2017
Skills
- Lead Generation
- Strategic account development
- Staff Management
- Account Management
- Solution selling
- KPI Tracking
- Sales team training
- Profitability Optimization
- KPI analysis
- Strategic Planning
- Territory sales management
- Performance Management
- Client Relationship,Vendor, Order Management
- Exceeds sales goals
- Relationship Building
- Salesforce
- Social Media Savvy
- CRM Software
- Product and service management
- Multidisciplinary team leadership
- Fortune 500 company sales background
- Promotional sales events
- Direct Sales
- Market research, forecasting, and analysis
- Excellent communication skills
- Risk Mitigation
- Prospecting skills
- Sales Presentations
- Superb time management
- Persuasive Negotiations
- Resolution-oriented
Accomplishments
- I graduated college 12 days before I graduated high school!
- I have a 4.0 and I receive High Honors every semester.
- Im a mother to a compassionate and smart 4 year old!
Affiliations
- Membership in the Psychology Club, Law & Disorder Club, Creative Writing Club, Book Club, and the Horror Club at SNHU.
- I have started The Mom's & Dad's Club at SNHU to provide education and support to parents in
Custom
References available upon request.
Timeline
Multi-Store Sales Manager
Premium Retail Services
09.2022 - 10.2023
Marketing Manager
Credico
10.2020 - 08.2021
Customer Service Manager
Walmart
05.2016 - 10.2020
Multi-Store Sales Manager
OSL
Bachelor's of Psychology - Mental Health Counseling
Southern New Hampshire University
Associate of Arts And Sciences -
Illinois Eastern Community College
High School Diploma -
Fairfield Community High School
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