Darren Schank
Newark,USA
Summary
Dependable professional with extensive experience in customer service, communication, and team leadership. Adept at resolving inquiries and enhancing customer satisfaction through effective problem-solving and multilingual communication.
Overview
14
14
years of professional experience
Work History
Bank Teller
PNC Bank
02.2026 - Current
- Processed transactions including deposits, withdrawals, check cashing, and money transfers.
- Managed cash and checks, ensuring accurate counting, reconciling, and secure cash drawer operations.
- Safeguarded vault deposits while ensuring accuracy in cash management.
- Provided customer service through inquiry resolution and product explanation.
- Implemented fraud prevention measures through signature verification and document cross-checking, enhancing transaction security.
- Utilized teller systems, ATMs, and banking software to facilitate seamless customer transactions.
Front-End Manager
Forman Mills
10.2025 - 02.2026
- Led, motivated, and managed retail staff to achieve store objectives while fostering teamwork, collaboration, and professional growth.
- Supervised daily front-end operations and staff activities for customer service excellence.
- Coordinated merchandise displays to enhance visual appeal and promote sales.
Assistant Store Manager
Dollar General
04.2025 - 10.2025
- Cross-trained in various roles, enhancing team flexibility and service delivery; ensured compliance with cash handling procedures and stock replenishment.
- Facilitated positive shopping experiences by providing tailored assistance to customers.
- Oversaw hiring process, including interviewing, selecting, and onboarding employees to build a strong team.
Sales Associate, Merch Manager, and Operations Assistant Manager
Dollar Tree
11.2020 - 04.2025
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge, including maintaining the checkout area to maximize impulse sales
- Resolved customer complaints to enhance satisfaction and retention
- Managed cashiering activities to ensure adherence to cash handling practices and guidelines by all associates
Flight Attendant
ExpressJet Airlines
01.2013 - 09.2020
- Treated and assisted airline passengers to enhance customer experience on and off the aircraft
- Verified customer compliance with federal regulations to ensure safety and security
- Conducted comprehensive cabin security checks and maintained safety equipment to uphold safety standards.
Education
Associates - Human and Social Sciences
Jamestown Community College
Skills
- Regulatory compliance
- Clear communication
- Hospitality expertise
- Management experience
- Team player
- Dependability and flexibility
- Strong work ethic
- Quick learner
- Adaptability
- Willing to relocate
- Professional appearance
- Multilingual communication (Portuguese, Spanish, German, French, Italian)
Additional Information
FAA issued Flight Attendant Certificate of Demonstrated Proficiency card, United States of America issued Passport, Multi-lingual/Translator/Interpreter/First Aid/CPR Certified
Timeline
Bank Teller
PNC Bank
02.2026 - Current
Front-End Manager
Forman Mills
10.2025 - 02.2026
Assistant Store Manager
Dollar General
04.2025 - 10.2025
Sales Associate, Merch Manager, and Operations Assistant Manager
Dollar Tree
11.2020 - 04.2025
Flight Attendant
ExpressJet Airlines
01.2013 - 09.2020
Associates - Human and Social Sciences
Jamestown Community College