Darren Welker
Flagstaff,AZ
Summary
Dedicated professional with proven customer service skills and strong multitasking abilities. Committed to enhancing customer satisfaction through effective time management and attention to detail. Consistently delivers positive experiences that foster customer loyalty.
Overview
5
5
years of professional experience
Work History
Delivery Driver/Cook
Nimarcos Pizza
Flagstaff, AZ
05.2024 - Current
- Adhered to food safety standards when storing and preparing foods.
- Resolved customer complaints regarding food quality or services provided.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Judicial Board Representative
Interfraternity Council
Flagstaff, AZ
01.2025 - Current
- Collaborated with campus administrators in developing strategies for resolving disputes between students.
- Counseled both parties involved in conflicts regarding potential resolutions that could be reached outside of formal adjudication processes.
- Reviewed student complaints and allegations to determine if a violation has occurred.
- Attended regular meetings with other members of the judicial board to discuss recent cases and share best practices.
President
Alpha Sigma Phi Fraternity
Flagstaff, AZ
04.2024 - 04.2025
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
- Represented the organization at community events and public forums to promote its mission.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
Treasurer
Alpha Sigma Phi Fraternity
Flagstaff, AZ
04.2023 - 04.2024
- Implemented policies to ensure responsible fiscal management.
- Presented financial information at board meetings as needed.
- Developed and maintained annual budgeting process, including forecasting and analysis.
- Soley responsible for the management of a $100,000 budget.
Delivery Driver
Papa Johns Pizzeria
Yorba Linda, CA
09.2021 - 07.2023
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Helper
The Meridian At Anaheim Hills
Anaheim, CA
11.2020 - 08.2021
- Greeted customers warmly upon arrival and provided them with information about products or services available.
- Maintained cleanliness of restaurant dining area throughout shift.
- Provided assistance to other bussers or waitstaff when needed.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Education
BBA -
Northern Arizona University
Flagstaff, AZ12-2026
High School Diploma -
Canyon High School
Anaheim Hills06-2022
Skills
- Organizational Skills
- Positive and professional
- Teamwork
- Customer Engagement
- Time Management
- Product Knowledge
- Active Listening
- Problem-solving aptitude
References
References available upon request.
Timeline
Judicial Board Representative
Interfraternity Council
01.2025 - Current
Delivery Driver/Cook
Nimarcos Pizza
05.2024 - Current
President
Alpha Sigma Phi Fraternity
04.2024 - 04.2025
Treasurer
Alpha Sigma Phi Fraternity
04.2023 - 04.2024
Delivery Driver
Papa Johns Pizzeria
09.2021 - 07.2023
Helper
The Meridian At Anaheim Hills
11.2020 - 08.2021
BBA -
Northern Arizona University
High School Diploma -
Canyon High School