Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darren Vega

English Student / Supervisor At Converse Vacaville
American Canyon,CA

Summary

Reliable and hardworking individual that is highly experienced in customer service and retail operations. Throughout my 8 years in retail, I have gained experience in leading a team, establishing stockroom organizational standards, and assisting in visual merchandising projects. I am also an english major at Napa Valley College.

Overview

3
3
years of post-secondary education
9
9
years of professional experience

Work History

Supervisor

Converse
09.2025 - Current

I am currently overseeing talent as part of Converse Vacaville's leadership team. My focus is our team's customer service to increase sales and consumer engagement through surveys and membership acquisitions.

Sales Associate & Stretch Lead

Converse
08.2023 - 09.2025
  • In Summer 2025, I completed a second Leadership Stretch Assignment position then was promoted to Supervisor in September.
  • In Summer 2024, I filled in as brand manager for my first Leadership Stretch Assignment position to lead the store's product placement that best represents seasonal releases and maximizes shelving space.
  • Experience in guiding our team as sales floor lead and performing our store's opening and closing operations independently.

Sales Associate

Converse
10.2021 - 9 2022
  • Joined after a mass employee exodus and helped cultivate a work culture based on strong work ethic and shared stockroom organizational standards from Nike.
  • Contributed to revamping the store's stockroom and teaching back-of-house procedures we still use today.
  • Strongly focused on servicing guests by providing product knowledge and driving consumer feedback through transaction surveys.

Athlete

Nike
09.2020 - 10.2021
  • Emphasis on connecting with guests through product recommendations and creating Nike memberships.
  • Assisted with visual merchandising on the sales floor for apparel and footwear and contributed to stockroom operations.

Supervisor

GameStop
08.2017 - 09.2020
  • Trained and oversaw associates to drive transaction add-ons, such as paid memberships, pre-orders, and warranties.
  • Performed store operations such as processing incoming shipment, changing store marketing, completing daily inventory audits, and conducting opening and closing cash operations.

Education

Associate of Arts - English

Napa Valley College
Napa, CA
05.2001 -

GED -

Napa Valley College
Napa, CA
08.2017 - 06.2020

Skills

  • Customer service
  • Team leadership
  • Stockroom organization
  • Visual merchandising

Timeline

Supervisor

Converse
09.2025 - Current

Sales Associate & Stretch Lead

Converse
08.2023 - 09.2025

Sales Associate

Converse
10.2021 - 9 2022

Athlete

Nike
09.2020 - 10.2021

Supervisor

GameStop
08.2017 - 09.2020

GED -

Napa Valley College
08.2017 - 06.2020

Associate of Arts - English

Napa Valley College
05.2001 -
Darren VegaEnglish Student / Supervisor At Converse Vacaville