Darrick Cooper
El Paso,TX
Summary
A safety conscious and environmentally responsible operator bringing more than 12 years of experience in El Paso Tankfield. Combined with strong attention to and a systematic detail approach to maintaining the standards I have acquired working in this position and other positions of management and leadership. My goal as a Shift Foreman will be to help drive the economics of our business, work with the community, and provide leadership.
Overview
29
29
years of professional experience
Work History
Refinery Operator
Marathon Petroleum Corp
12.2011 - Current
- Ensured safe work environment through strict adherence to safety protocols and conducting regular equipment inspections.
- Guided less experienced operators during critical tasks like unit start-ups or shutdowns providing invaluable expertise and experience for successful outcomes.
- Provided training to new operators on standard operating procedures, safety protocols, and equipment operation techniques.
- Performed quality control checks on finished products before being released into the market for customer satisfaction.
- Telephoned and radioed team members to coordinate efficient and smooth pump operations.
- Took samples of products for further analysis and standardized testing.
General Manager
Wing Daddy's
02.2011 - 12.2011
- Managed budget implementations, employee reviews, training, and scheduling.
- Managed a diverse team fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed day to day operations including preparations, inventory, point of sales transactions, and food quality.
Outside Operations Sales Rep
Fastenal
04.2010 - 11.2010
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Operations Manager
PetSmart
04.2009 - 11.2009
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Restaurant Manager
Cattle Baron Corp
03.2000 - 02.2009
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
Soldier, SGT
US Army Reserve
06.1995 - 06.2001
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Education
High School Diploma -
Fort Knox High School
Fort Knox, KYSkills
Timeline
Refinery Operator
Marathon Petroleum Corp
12.2011 - Current
General Manager
Wing Daddy's
02.2011 - 12.2011
Outside Operations Sales Rep
Fastenal
04.2010 - 11.2010
Operations Manager
PetSmart
04.2009 - 11.2009
Restaurant Manager
Cattle Baron Corp
03.2000 - 02.2009
Soldier, SGT
US Army Reserve
06.1995 - 06.2001
High School Diploma -
Fort Knox High School
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