Darrick Eades
Sapulpa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
37
37
years of professional experience
Work History
Director of Emergency Services
BELFOR Property Restoration
Tulsa
02.2025 - Current
- Network and build relationships with Emergency Services (Police and Fire)
- Fundraising for First Responders
- Managed emergency response operations to ensure timely service delivery.
- Coordinated communication between teams and clients during crisis situations.
- Collaborated with local agencies to enhance community outreach initiatives.
- Maintained compliance with industry regulations and standards in emergency services.
- Assessed current practices in order to develop innovative methods for improving the delivery of emergency services.
- Created and managed budgets for all Emergency Services departments.
- Participated in interagency meetings regarding disaster preparedness, mitigation and response planning.
- Analyzed data collected from various sources such as incident reports, surveys and interviews in order to identify areas needing improvement within the department.
- Established relationships with external agencies such as fire departments, police departments and EMS providers in order to enhance communication and collaboration between organizations during an emergency event.
Driver Manager
Hirschbach Motor Lines Inc.
Sapulpa
04.2023 - 10.2024
- Managed driver schedules and routes for optimal efficiency.
- Coordinated communication between drivers and dispatch teams daily.
- Oversaw compliance with safety regulations and company policies.
- Trained new drivers on operational procedures and expectations.
- Analyzed driver performance data to improve service quality.
- Resolved driver issues and concerns in a timely manner.
- Implemented process improvements for better workflow management.
- Collaborated with cross-functional teams to enhance operational effectiveness.
- Tracked driver behavior, timekeeping and attendance.
- Managed the daily operations of a fleet of drivers and vehicles.
- Scheduled routes for drivers based on delivery requirements and availability.
- Tracked drivers and tractors to maximize utilization.
Farmers Insurance Agency Owner
Self Employed
Glenpool
03.2022 - 03.2023
- Developed and implemented marketing strategies to attract new clients.
- Provided customer service, addressing client inquiries and resolving issues.
- Maintained accurate client records using insurance management software.
- Conducted risk assessments to tailor insurance solutions for clients.
- Created and implemented strategies for increasing customer base, developing relationships with existing customers, and expanding the agency's market share.
- Managed daily operations including sales tracking, budgeting, forecasting, payroll administration and staff development.
State Trooper (Retired)
Oklahoma Highway Patrol
Tulsa
02.1997 - 01.2022
- Enforced traffic laws and regulations to ensure public safety.
- Conducted thorough investigations of motor vehicle accidents.
- Responded to emergency calls and provided immediate assistance.
- Collaborated with local agencies on public safety initiatives.
- Monitored road conditions and reported hazards to dispatch.
- Prepared detailed reports on incidents and arrests for legal proceedings.
- Trained new troopers in law enforcement protocols and procedures.
- Engaged with community members to promote safety awareness programs.
- Wrote reports on arrests made, activities performed and unusual incidents observed.
- Conducted field sobriety tests and used portable breathalyzers to perform tests.
- Investigated vehicular or roadway-related accidents, assisting persons involved and coordinating response.
- Cultivated working relationships with colleagues, executives and community members to build trust and communication.
- Performed comprehensive searches of people and property to identify controlled substances or contraband.
- Prepared cases for trial and appeared and testified in court as witness.
- Rendered aid to accident victims and others requiring basic first aid for physical injuries.
- Responded to calls for service from citizens regarding potential criminal activity or other emergencies.
- Analyzed data such as vehicle registration information, license plate numbers, driver's licenses. to identify suspects or vehicles of interest.
- Testified in court proceedings as an expert witness on matters related to investigations or patrol activities performed by a State Trooper.
- Performed administrative tasks such as completing paperwork associated with arrests or issuing warnings instead of citations.
- Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
- Conducted traffic stops, issued citations, and made arrests for violations of the law.
- Directed traffic during emergency and congested situations to facilitate vehicular flow.
- Operated specialized equipment such as radar guns, breathalyzers, video cameras. during patrols or investigations.
- Conducted sobriety checkpoints to detect impaired drivers.
- Patrolled assigned areas to enforce State laws and regulations.
- Provided first aid assistance at accident sites and other emergency situations.
1/279 Infantry Delta Company
Oklahoma National Guard
Tulsa
07.1993 - 10.1999
- Operated artillery systems during training exercises and live-fire operations.
- Collaborated with team members to ensure effective weapon deployment and safety protocols.
- Conducted regular maintenance checks on firearms and artillery equipment for operational readiness.
- Analyzed target data to assist in strategic planning and mission execution.
- Implemented safety drills to enhance crew response during emergencies or malfunctions.
- Reviewed technical manuals to stay updated on weapon systems and operational procedures.
- Monitored and secured weapons, ammunition and equipment.
- Compiled reports on weapon system maintenance activities conducted by unit personnel.
- Operated and maintained machine guns, small arms, and other weapons systems.
- Inspected weapon components to ensure proper working order.
Vulcan Gunner (Combat Veteran)
United States Army (Active Duty)
Ft. Riley
06.1989 - 06.1992
- Operated artillery systems for precision targeting during training exercises.
- Collaborated with team members to execute tactical operations effectively.
- Conducted regular maintenance on weaponry to ensure operational readiness.
- Assisted in developing safety protocols for handling munitions and equipment.
- Coordinated logistics for ammunition supply during field operations.
- Conducted preventive maintenance checks and services on assigned weapons systems.
- Participated in field exercises involving simulated battle scenarios.
- Operated and maintained machine guns, small arms, and other weapons systems.
- Planned and conducted tactical and assault support missions.
Education
Associate of Arts - Biology
Tulsa Junior College
Tulsa, OK05-1994
High School Diploma -
Dickson High School
Ardmore, OK05-1988
Bachelor of Arts - Biology (109HRS Total)
Northeastern State University
Tahlequah, OKSkills
- Networking and relationship building
- Crisis management and communication
- Budget oversight
- Compliance evaluation
- Data analysis and reporting
- Patient care and support
- Medical terminology
- First aid training
- Health and safety compliance
- Emergency response coordination
- Problem solving
- Team communication
- CPR
Timeline
Director of Emergency Services
BELFOR Property Restoration
02.2025 - Current
Driver Manager
Hirschbach Motor Lines Inc.
04.2023 - 10.2024
Farmers Insurance Agency Owner
Self Employed
03.2022 - 03.2023
State Trooper (Retired)
Oklahoma Highway Patrol
02.1997 - 01.2022
1/279 Infantry Delta Company
Oklahoma National Guard
07.1993 - 10.1999
Vulcan Gunner (Combat Veteran)
United States Army (Active Duty)
06.1989 - 06.1992
Associate of Arts - Biology
Tulsa Junior College
High School Diploma -
Dickson High School
Bachelor of Arts - Biology (109HRS Total)
Northeastern State University