Steven Rosales
El Paso,TX
Summary
Leadership focused on patient care and customer services along with teamwork building
Keeping department organized and prepared for emergency services, or any survey
Team building with service line leaders
Overview
12
12
years of professional experience
Work History
Director of Emergency Services
The Hospitals Of Providence Memorial Campus
09.2021 - Current
- Foster culture centered around best patient care practices, teamwork, and customer service
- Identify and develop action plans to facilitate emergency department patient throughput
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Facilitated emergency management training for staff and conducted emergency drills.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
- Decreased ED patient length of stay by 50 minutes. Department length of stay meeting facility metrics for 5 months
- Increase of EMS ED volume month over month
- Increased core staffing by 70% and retention
- Successful facility surveys for renewal of certifications related to Heart, Stroke, Trauma, and CLI.
Administrator on Duty
Las Palmas Medical Center
09.2019 - 09.2021
- Oversee and maximize daily hospital operations
- Address any patient concerns throughout the house
- Address staff questions and or concerns
- Established day to day scheduling of departments and anticipate any needs and address
- Facilitate inter-facility transport of incoming and outgoing patients
Charge Nurse, Emergency Department
Las Palmas Del Sol Healthcare
08.2017 - 12.2019
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
Emergency Room Registered Nurse
Las Palmas Del Sol Healthcare
08.2016 - 12.2019
- Care centered around early identification of patient acuity, interventions needed, questions answered and guidance for patient and family of plan of care
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
Registered Nurse, Emergency Department
University Hospital - University Health System
08.2015 - 08.2016
- Focus care on early identification of patient acuity, interventions, addressing questions and guiding both patient and family throughout plan of care
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Paramedic
Elite Medical Transport
01.2012 - 06.2015
- Establish strong team work with partners, across the company and across several agencies
- Assist with care of pediatric patients alongside PETT teams for Las Palmas and Providence Memorial
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Education
Associate of Applied Science - Paramedic Services
El Paso Community College
El Paso, TX2012
Bachelor of Science - Nursing
The University of Texas At El Paso
El Paso, TX05.2015
Skills
- Crisis Management
- Hiring and Recruitment
- Team Building
- Efficient use of resources
- Service oversight
- Employee training
- Decision-Making
Languages
Spanish
Native or Bilingual
Timeline
Director of Emergency Services
The Hospitals Of Providence Memorial Campus
09.2021 - Current
Administrator on Duty
Las Palmas Medical Center
09.2019 - 09.2021
Charge Nurse, Emergency Department
Las Palmas Del Sol Healthcare
08.2017 - 12.2019
Emergency Room Registered Nurse
Las Palmas Del Sol Healthcare
08.2016 - 12.2019
Registered Nurse, Emergency Department
University Hospital - University Health System
08.2015 - 08.2016
Paramedic
Elite Medical Transport
01.2012 - 06.2015
Associate of Applied Science - Paramedic Services
El Paso Community College
Bachelor of Science - Nursing
The University of Texas At El Paso
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