Darrick Jenks
ARMA Global Corporation
Fayetteville,NC
1
Certification
26
years of professional experience
Dynamic systems engineering professional with expertise in root-cause analysis, infrastructure management, and advanced troubleshooting also have proven track record in streamlining processes and mentoring junior engineers. Skilled in problem-solving and cross-functional team collaboration, driving improvements that enhance system stability and performance across cross-functional teams. US Army Veteran with an active Top Secret clearance.
Work History
Senior Systems Engineer
4 Years- Streamlined processes, enhancing operational efficiency for my engineering team.
- Mentored junior engineers, fostering skill development and knowledge sharing.
- Collaborated with cross-functional teams to identify system requirements and solutions.
- Performed root cause analysis to provide resolutions for production issues.
- Developed technical documentation to support system deployment and user training initiatives.
- Established maintenance schedules for regular system checkups, enhancing overall stability and reliability.
IT Systems Administrator
5 Years 6 Months- Administered system updates and patches across diverse IT infrastructure environments.
- Led troubleshooting efforts for hardware and software issues, enhancing system reliability.
- Participated in regular audits of IT infrastructure, ensuring compliance with industry standards and internal company policies.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Managed user account provisioning and deprovisioning in Active Directory and other systems.
- Monitored system performance, identifying and resolving issues to ensure optimal operation.
Field Software Engineer
2 Years 8 Months- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Implemented automated build and deployment processes to streamline release management procedures.
- Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
- Delivered On-Site support in austere and office setting environments.
- Remained flexible for no notice travel requirements to support Customer requirements.
MI Systems Maintainer and Integrator
8 Years 7 Months- Computer and Network systems Integrations and Maintenance
- ISR Systems Maintenance
- Power Generation
- Electronic Warfare Systems employment and maintenance during combat operations
- Satellite Systems operations and maintenacne
- Digital and Analog circuit repair
Fire Support Specialist
5 Years 4 Months- Coordinated and executed fire support operations in joint military exercises.
- Analyzed intelligence reports to enhance targeting accuracy and operational effectiveness.
- Developed and implemented training programs for junior personnel on fire support tactics.
- Collaborated with infantry and artillery units to synchronize fire missions during combat operations.
- Conducted thorough assessments of fire support systems to ensure reliability and performance standards.
- Led tactical briefings, improving situational awareness among command staff and unit leaders.
- Managed sensitive information with discretion, ensuring that classified data was properly protected and disseminated only to authorized personnel.
- Improved force survivability through expert analysis of terrain features when selecting firing positions for artillery units.
- Maintained and operated radio and wire communications and encoded and decoded messages using CEOI and grid thrust line templates.
Education
High School Diploma
Skills
Root-cause analysis
Infrastructure management
Virtualization technologies
Troubleshooting
Standard operating procedures
Windows server administration
Expert problem solving
Windows server management
Interdepartmental contact
Mobile devices
Advanced troubleshooting
System troubleshooting
Certification
- Certified CompTia Sec+ce Sep 2025 - Sep 2028
Interests
Regenerative Farming
Gardening
Hiking
Hunting
Timeline
Senior Systems Engineer
ARMA Global Corporation
10.2022 - CurrentRead More
IT Systems Administrator
ARMA Global Corporation
04.2017 - 10.2022Read More
Field Software Engineer
General Dynamics IT
08.2014 - 04.2017Read More
MI Systems Maintainer and Integrator
US Army
02.2006 - 09.2014Read More
Fire Support Specialist
US Army
10.2000 - 02.2006Read More
Deep Creek High School
High School Diploma
Read More