Summary
Overview
Work History
Education
Skills
Timeline
Generic

DARRICK WILLIAMS JR

Spring,TX

Summary

Strong communicator and self-driven candidate successful at managing multiple priorities and time-sensitive projects. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Implementation Consultant

Trubridge
09.2022 - Current
  • Exceeded client expectations by delivering customized training sessions that efficiently utilized newly implemented systems.
  • Configured, installed, and handled troubleshooting tasks for a variety of different applications.
  • Traveled to customer facilities to inspect theinitial implementation of EHR, directing apparent issues to appropriate engineering staff for correction.

Video Editor

MadMans
06.2017 - Current
  • Optimized outputs with good understanding of codecs, compression and transcoding
  • Manipulated on-screen assets to achieve desired looks
  • Completed basic keyframing with use of Adobe Premier and Effects
  • Collaborated with film director to verify vision and concept of production.

Clinical Support Specialist

CVS Specialty Infusion Services
07.2021 - 08.2022
  • Coordinated with other healthcare professionals to provide patients with comprehensive care
  • Trained staff on operating procedures and company services.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Pharmacy Technician Intern

Walgreens
09.2020 - 07.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Counted, measured, and compounded medications following standard procedures
  • Provided consultations and answered inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

Bachelor of Film And Television - Film And Video Production -

The Art Institute of Houston
Houston, TX

Skills

  • Customer Service
  • Inbound/Outbound Phone Calls
  • Pharmacy
  • Hospital
  • Public Speaking
  • EHR Implementation
  • Project Management
  • Critical Thinking
  • Customer Support
  • Technical Support and Assistance

Timeline

Implementation Consultant

Trubridge
09.2022 - Current

Clinical Support Specialist

CVS Specialty Infusion Services
07.2021 - 08.2022

Pharmacy Technician Intern

Walgreens
09.2020 - 07.2021

Video Editor

MadMans
06.2017 - Current

Bachelor of Film And Television - Film And Video Production -

The Art Institute of Houston
DARRICK WILLIAMS JR