Braden J. Miller
Implementation Consultant
Vineyard,UT
Summary
Self-motivated Implementation Specialist with over 10 years experience installing, setting up and testing debit and credit card processing software. Highly knowledgeable in database, server and financial technologies.
Overview
1
1
Language
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Implementation Consultant
Fiserv Inc
Salt Lake City, UT
05.2012 - Current
- Work directly with credit union clients and card processors to implement online card processing software
- Improved project efficiency by reducing project effort by over 50%
- Achieved over 90% client satisfaction on completed projects
- Create client and associate training documentation
- Collaborate with internal departments to confirm timely and accurate project delivery
Implementation Coordinator
Curve Dental
Orem, UT
06.2011 - 03.2012
- Evaluated internal and client needs while managing implementation projects for dental offices
- Coordinated client training sessions for new software
- Maintained average of 10 ongoing projects simultaneously
Education
Bachelor of Science - Information Systems, E-commerce emphasis
Utah Valley University
09.2001 - 04.2005
Skills
Implementation Management
Online Training Services
User Documentation Development
Highly proficient in SQL
Customer service
Client training
Application support
Hobbies
Standup and improvisational comedy
Sports: Soccer, Baseball, Snowboarding, Bodyboarding
Reading
Timeline
Implementation Consultant
Fiserv Inc
05.2012 - Current
Implementation Coordinator
Curve Dental
06.2011 - 03.2012
Bachelor of Science - Information Systems, E-commerce emphasis
Utah Valley University
09.2001 - 04.2005