Darrin Jackson
Thornwood,NY
Summary
To obtain a position in a fast paced environment that will enable me to utilize and further enhance my strong managerial skills. My ability to work well with people and handle numerous tasks allows room for growth and possible career advancement.
Overview
18
18
years of professional experience
Work History
Senior Patient Service Representative - Data Entry/COVID Operations
Westchester Medical Center
Valhalla, NY
12.2021 - Current
- Team lead for testing and vaccination unit (COVID, Monkeypox, Influenza, etc.)
- Member of the COVID Resulting Audit Team
- Pre-Op, Community & School Site COVID Test Scheduling Lead
- Cross trained member of the Medicine Hawthorne Call Center Group
- Maintaining and creation of ad hoc reporting
Ambassador Leadership
Westchester Medical Center
Valhalla, NY
12.2021 - Current
- Communicating with patients
- Board meeting and attending events
- Planning meeting with departments Education of patient care
- Cross training members/staff
Direct Support Professional
The Arc Of Westchester
09.2009 - Current
- Help adults with disabilities with their everyday needs
- Meeting and reports
- Cross training the adults and their needs and helping with them getting a job
Data Entry Clerk / Administration Assistant / Patient Service Representative
Westchester Medical Center
Valhalla, NY
12.2009 - 12.2021
- Scheduling and registering patients
- Reviewing and entering data according to state guidelines
- Creating spreadsheets and reviewing state grants/policies
- Working exclusively on DISRP State projects
- Working directly with patients, in person, to address their needs
- Working with different grant submission programs to meet monthly quotas
Volunteer
Eastchester EMS/EVAC
Eastchester, NY
10.2014 - 09.2015
- Assisting medical staff with patients with transport
- Assisting medical staff in blood pressure and patient care
- Driving the EMS ambulance to the hospital
Assistant Manager
Famous Footwear
Mount Vernon, NY
09.2006 - 12.2008
- Hiring and training of new staff members
- Prepared shipment orders to ensure inventory control and shrinkage prevention
- Managed security surveillance to ensure loss prevention
- Responsible for closing the store, registers, and preparing financials for daily deposits
- Recommend, select and help locate or obtain merchandise based on customer’s needs and desires
Education
High School Diploma - Business Operations
Mount Vernon High School
Mount Vernon, NYAssociate Degree - General Studies
Westchester Community College
Valhalla, NYSkills
- Communication
- Exceptional communication
- Strong interpersonal skills
- Medical terminology proficiency
- HIPAA compliance
- Appointment scheduling
- Cross-functional coordination
- Registration management
- Statistical data management
- Insurance billing
- Post-discharge care coordination
- Insurance verification
- Team leadership
- Policy understanding
- Electronic health records
- System updating
- Training coordination
- Medical billing
- Problem solving
- Team building
- Data analysis leadership
- Decision Making
- Public speaking
- Business development
- Project management
- Conflict resolution
- Strategic Planning
Affiliations
- Eastchester EMS/EVAC, Volunteer, 10/14/14, 09/15/15
- Assisting medical staff with patients with transport
- Assisting medical staff in blood pressure and patient care
- Driving the EMS ambulance to the hospital
Referrals
Furnished upon request
Timeline
Senior Patient Service Representative - Data Entry/COVID Operations
Westchester Medical Center
12.2021 - Current
Ambassador Leadership
Westchester Medical Center
12.2021 - Current
Volunteer
Eastchester EMS/EVAC
10.2014 - 09.2015
Data Entry Clerk / Administration Assistant / Patient Service Representative
Westchester Medical Center
12.2009 - 12.2021
Direct Support Professional
The Arc Of Westchester
09.2009 - Current
Assistant Manager
Famous Footwear
09.2006 - 12.2008
High School Diploma - Business Operations
Mount Vernon High School
Associate Degree - General Studies
Westchester Community College