Dynamic Case Manager with a proven track record at Easter Seals Society, adept at problem-solving and case planning. Expert in developing personalized service plans and enhancing client outcomes through effective community outreach. Skilled in time management, ensuring compliance and documentation accuracy while fostering collaboration among multidisciplinary teams.
Work History
Commercial Customer Service
2 Years 8 Months
First Union Bank | 01.2000 - 09.2002
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Case Manager
Easter Seals Society
Assessed client needs to develop personalized service plans.
Coordinated resources and services to enhance client support outcomes.
Conducted regular follow-ups to ensure client progress and satisfaction.
Collaborated with multidisciplinary teams to address complex cases effectively.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Case Manager-Employment
8 Months
Cumberland County Guidance Center | 12.2025 - Current
Developed individualized employment plans to assist clients in achieving career goals.
Coordinated job readiness workshops to enhance client skills and employability.
Conducted assessments to identify client strengths and barriers to employment.
Facilitated communication between clients and potential employers for successful placements.
Assisted clients in preparing resumes, cover letters, and other application materials tailored to specific job opportunities.
Teacher Assistant/Suspension Monitor
23 Years 3 Months
Delsea Regional School District | 09.2002 - 12.2025
Supported lead teacher in preparing instructional materials and classroom activities.
Assisted in maintaining a positive and engaging learning environment for students.
Collaborated with educators to adapt lesson plans for diverse learning needs.
Monitored student progress and provided feedback to enhance academic performance.
Implemented classroom management strategies to ensure student focus and participation.
Participated in professional development sessions to improve instructional techniques.
Education
Bachelor of Science - History
Thomas Edison State University | Trenton, NJ | 06.2008