Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Darrius Walker

Charlotte,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Q.A. Supervisor

Berry Global Group Inc
Matthews, North Carolina
06.2014 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Collaborated with others to discuss new opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Machine Operator (2015-2018)

  • Produced Custom Shrink Film

Q.A. Tech

  • Cross-trained performed quality checks in Custom/Stretch dept
  • Scanned production documents into OnBase

Q.A. Lead

  • Evaluated holds and communicated results for proper disposition
  • Internal audits
  • Trial testing
  • COA's
  • Responsible for microbiological samples being sent out for testing
  • Trained new Q.A. Techs

Q.A. Supervisor

  • Equipment calibrations
  • Lab equipment trouble shooting
  • Communication with lab techs and leads on what needs to be improved
  • Communication in pre-shift meetings pertaining to TICS and nonconforming material
  • TICS (Return Evaluations)

Security Officer

Allied Barton Security
Charlotte, North Carolina
02.2011 - 10.2013
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored self-checkout registers

Loss Prevention Specialist

The Home Depot
Charlotte, North Carolina
05.2005 - 09.2009
  • Maintained records of incidents, including employee violations and customer complaints.
  • Coordinated with local law enforcement agencies when necessary regarding criminal activities.
  • Monitored surveillance cameras to detect suspicious activity.
  • Investigated customer complaints related to fraud and identity theft issues promptly and thoroughly.
  • Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
  • Conducted investigations into thefts and other security breaches.
  • Implemented strategies designed to reduce shrinkage due to shoplifting or internal theft.
  • Inspected merchandise for compliance with theft prevention policies.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Managed daily reports related to security issues, including employee misconduct, theft, vandalism.
  • Analyzed data from video surveillance systems to identify potential threats or areas of improvement.
  • Investigated shoplifting cases and provided evidence in court proceedings as needed.
  • Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.

Asset Protection Specialist

Target
Charlotte, North Carolina
03.2003 - 01.2005
  • Responded promptly to alarms or other emergency alerts within the store premises.
  • Maintained accurate records of all incident reports, accident reports and criminal activity involving the store.
  • Monitored surveillance cameras, identified suspicious activities and reported incidents to management.
  • Constructed detailed case and investigative reports for local authorities.
  • Utilized effective communication skills to interact professionally with customers, colleagues and law enforcement personnel.
  • Detained shoplifters, following local laws and company policies governing apprehensions.
  • Investigated shoplifting incidents by reviewing video footage, interviewing witnesses and apprehending suspects when necessary.
  • Conducted investigations on internal theft and fraud cases by compiling evidence from various sources.
  • Identified potential security risks within the store environment and recommended appropriate corrective actions.
  • Initiated associate investigations, uncovering suspicious activities.
  • Implemented loss prevention techniques such as CCTV installation or door access control systems.
  • Performed store walk-throughs to ensure compliance with safety and security policies and procedures.
  • Reviewed company policies regarding safety, loss prevention and asset protection processes.
  • Trained new employees on asset protection procedures and protocols in accordance with corporate standards.
  • Assisted in maintaining a safe working environment by monitoring traffic flow throughout the store premises.
  • Participated in court proceedings with evidence to support allegations.
  • Collaborated with external organizations such as police departments or local authorities regarding security matters.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Maintained safety and security of premises, visitors and employees.
  • Identified potential shoplifters and alerted management.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Maintained high levels of alertness throughout shifts.

Education

High School Diploma -

ITT Technical Institute
Charlotte, NC

Skills

  • Task Prioritization
  • First Aid/CPR
  • MS Office
  • Forklift Certified
  • Decision-Making
  • Verbal Communication
  • Collaboration
  • Problem Resolution
  • Problem-Solving
  • Self-Directed
  • Planning
  • Supervision and leadership
  • Written Communication
  • Time Management
  • Networking

Certification

  • Certified ISO 9001:2015 Auditor
  • Certified Forklift Operator

Accomplishments

  • Berry Global 2022 Diamond (MANC)
  • Perfect Attendance 2021 & 2022
  • Berry Gem in July of 2021

Affiliations

I enjoy dancing, gym workouts, listening to music, movie buff, and traveling. I also enjoy watching NBA games and NCAA basketball.

Timeline

Q.A. Supervisor

Berry Global Group Inc
06.2014 - Current

Security Officer

Allied Barton Security
02.2011 - 10.2013

Loss Prevention Specialist

The Home Depot
05.2005 - 09.2009

Asset Protection Specialist

Target
03.2003 - 01.2005

High School Diploma -

ITT Technical Institute
Darrius Walker