Darrius Walker

• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked with cross-functional teams to achieve goals.
• Collaborated with others to discuss new opportunities.
• Displayed strong telephone etiquette, effectively handling difficult calls.

Machine Operator (2015-2018)

• Produced Custom Shrink Film

Q.A. Tech

• Cross-trained performed quality checks in Custom/Stretch dept
• Scanned production documents into OnBase

Q.A. Lead

• Evaluated holds and communicated results for proper disposition
• Internal audits
• Trial testing
• COA's
• Responsible for microbiological samples being sent out for testing
• Trained new Q.A. Techs

Q.A. Supervisor

• Equipment calibrations
• Lab equipment trouble shooting
• Communication with lab techs and leads on what needs to be improved
• Communication in pre-shift meetings pertaining to TICS and nonconforming material
• TICS (Return Evaluations)

• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
• Maintained accurate logs of all security related activities.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Monitored self-checkout registers

• Maintained records of incidents, including employee violations and customer complaints.
• Coordinated with local law enforcement agencies when necessary regarding criminal activities.
• Monitored surveillance cameras to detect suspicious activity.
• Investigated customer complaints related to fraud and identity theft issues promptly and thoroughly.
• Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
• Conducted investigations into thefts and other security breaches.
• Implemented strategies designed to reduce shrinkage due to shoplifting or internal theft.
• Inspected merchandise for compliance with theft prevention policies.
• Monitored and supervised customer's activities in store to detect signs of attempted theft.
• Managed daily reports related to security issues, including employee misconduct, theft, vandalism.
• Analyzed data from video surveillance systems to identify potential threats or areas of improvement.
• Investigated shoplifting cases and provided evidence in court proceedings as needed.
• Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.

• Responded promptly to alarms or other emergency alerts within the store premises.
• Maintained accurate records of all incident reports, accident reports and criminal activity involving the store.
• Monitored surveillance cameras, identified suspicious activities and reported incidents to management.
• Constructed detailed case and investigative reports for local authorities.
• Utilized effective communication skills to interact professionally with customers, colleagues and law enforcement personnel.
• Detained shoplifters, following local laws and company policies governing apprehensions.
• Investigated shoplifting incidents by reviewing video footage, interviewing witnesses and apprehending suspects when necessary.
• Conducted investigations on internal theft and fraud cases by compiling evidence from various sources.
• Identified potential security risks within the store environment and recommended appropriate corrective actions.
• Initiated associate investigations, uncovering suspicious activities.
• Implemented loss prevention techniques such as CCTV installation or door access control systems.
• Performed store walk-throughs to ensure compliance with safety and security policies and procedures.
• Reviewed company policies regarding safety, loss prevention and asset protection processes.
• Trained new employees on asset protection procedures and protocols in accordance with corporate standards.
• Assisted in maintaining a safe working environment by monitoring traffic flow throughout the store premises.
• Participated in court proceedings with evidence to support allegations.
• Collaborated with external organizations such as police departments or local authorities regarding security matters.
• Reviewed CCTV footage to obtain evidence of theft.
• Maintained safety and security of premises, visitors and employees.
• Identified potential shoplifters and alerted management.
• Produced well-written reports detailing shoplifting and attempted theft.
• Detained shoplifters and contacted local law enforcement for immediate assistance.
• Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
• Monitored and supervised customer's activities in store to detect signs of attempted theft.
• Maintained high levels of alertness throughout shifts.