Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kerlande Lewis

Jacksonville,OR

Summary

Dedicated and compassionate healthcare professional with nine years of experience in the medical field, including hospital-based roles in patient registration and administration. Skilled in front-line patient interaction, medical record handling, and supporting clinical teams to ensure smooth operations and quality care delivery. Currently pursuing certification as a Certified Nursing Assistant (CNA) to enhance direct patient care capabilities. Holds active Basic Life Support (BLS) certification.

Overview

9
9
years of professional experience

Work History

Patient Registration Representative

Hospital
Nassau, Bahamas
10.2015 - 08.2024
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Education

Certified Nursing Assistant

Acumen
Jacksonville Fl
01-2025

Associate of Science - Business Administration And Management

Galilee College
Nassau, Bahamas
12-2024

High School Diploma -

Galilee College
Nassaus, Bahamas
06-2020

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration

Accomplishments

  • Delivered compassionate, high-quality care to patients across multiple departments, helping improve patient satisfaction scores.
  • Supported daily clinical operations, reducing patient wait times and improving workflow efficiency.
  • Trained and mentored new staff, helping them adjust quickly and perform confidently.
  • Maintained accurate medical records, ensuring compliance with health regulations and improving data accuracy.

Languages

English
Native or Bilingual
Haitian creole
Native or Bilingual

Timeline

Patient Registration Representative

Hospital
10.2015 - 08.2024

Certified Nursing Assistant

Acumen

Associate of Science - Business Administration And Management

Galilee College

High School Diploma -

Galilee College

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