DARRYL ATKINSON
Albany,GA
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering [Number] years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of [Type] department. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals. Astute and enterprising [Job Title] successful at leading every facet of new and ongoing operations. Strategic thinker and tactical decision-maker with passion for [Type] work and willingness to take on any challenge. Energetic [Job Title] dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. In-depth knowledge of [Software]. Recognized for leading and guiding staff to meet common goals of establishment.
Overview
12
12
years of professional experience
Work History
DEPARTMENT MANAGER
WALMART
AUSTELL, GA
11.2019 - 11.2021
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Analyzed and interpreted store trends to facilitate planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
SHIFT LEAD
WALGREEN
AUSTELL, GA
02.2014 - 11.2019
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained [Number]% injury rate during [Number] months of operation through advanced safety techniques.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
HEAD CASHIER
CHEVRON
ATLANTA, GA
02.2010 - 01.2014
- Helped customers complete purchases, locate items and join reward programs.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Displayed new stock and rotated existing products.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Received and processed customer payments.
- Built effective training and coaching strategies to optimize team performance.
- Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
Education
Associate of Science - MEDICAL ASSISTANT
Brown Mackie College - Atlanta
Atlanta, GA08.2014
Skills
- Recruiting and Hiring
- Operations
- Business development and planning
- Relationship building and management
- Policy and procedure adherence
- Staff Development
- Strategies and goals
- Vendor management
- Database Management
- Sales expertise
- Product and service sales
- Goals and performance
Accomplishments
I'M A US NAVY VETERAN WITH A HONORABLE 8YR DISCHARDE. I SERVED FROM 10/88 TO 11/96
Timeline
DEPARTMENT MANAGER
WALMART
11.2019 - 11.2021
SHIFT LEAD
WALGREEN
02.2014 - 11.2019
HEAD CASHIER
CHEVRON
02.2010 - 01.2014
Associate of Science - MEDICAL ASSISTANT
Brown Mackie College - Atlanta