Proactive professional with experience in traffic control, safe driving, and security operations. Known for strong problem-solving abilities and a commitment to maintaining a secure environment while delivering outstanding customer service.
Overview
4
4
years of professional experience
Work History
Parking Attendant
SP Plus Parking
National Harbor, MD
02.2022 - 11.2023
Trained new staff on operational procedures and customer service techniques.
Managed parking operations, ensuring proper vehicle placement in designated areas.
Greeted customers, providing information on parking fees, regulations, and services.
Assisted customers with inquiries regarding parking structures and payment systems.
Delivered excellent customer service by addressing questions and providing directions.
Supported team members with various duties as requested by management.
Facilitated customer understanding of parking policies and procedures.
Security Officer
Cavalier Services
Washington, DC
05.2021 - 02.2023
Monitored premises to ensure safety and security of all personnel.
Warned persons of rule infractions or violations and evicted violators from premises.
Maintained detailed logs of incidents and daily activities for reporting purposes.
Collaborated with management to improve security measures and protocols.
Conducted regular inspections of premises to identify security vulnerabilities.
Delivery Driver
AutoZone
Fort Washington, MD
01.2020 - 07.2020
Delivered automotive parts and accessories to customers in a timely manner.
Loaded and unloaded delivery vehicles with care and precision.
Followed company policies for safe driving and delivery practices.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Verified accuracy of items loaded onto truck against shipping documents.
Education
Some College (No Degree) - Computer And Information Systems
Prince George's Community College
Upper Marlboro, MD
Skills
Customer service
Vehicle management
Traffic control
Safe driving
Traffic routing
Conflict management
Familiarity with technology
Timeline
Parking Attendant
SP Plus Parking
02.2022 - 11.2023
Security Officer
Cavalier Services
05.2021 - 02.2023
Delivery Driver
AutoZone
01.2020 - 07.2020
Some College (No Degree) - Computer And Information Systems