DARSHALL E. MCKINNON
Charlotte,NC
Summary
Flight Attendant with a background in passenger safety, in-flight service, and calm support in fast-paced environments. Handles FAA compliance, emergency procedures, and passenger concerns with clear communication, professionalism, and attention to detail.
Overview
14
14
years of professional experience
Work History
Flight Attendant
PSA Airlines
10.2018 - Current
- Ensure passenger safety and compliance with FAA regulations during all phases of flight
- Conduct pre-flight safety checks and safety demonstrations
- Handled emergency and high-pressure situations calmly and professionally, ensuring passenger safety and comfort
- Collaborated with pilots and cabin crew to maintain efficient flight operations, contributing to on-time departures and overall flight safety
- Delivered outstanding customer service, assisting passengers with seating, baggage, and onboard needs to enhance travel experience
- Serve food and beverages while maintaining a clean and organized cabin environment
- Resolve passenger concerns with professionalism and empathy
Nutrition Services Aide
Our Lady of Peace Nursing Facility
Niagara Falls, New York
03.2015 - 09.2018
- Prepared and served meals in compliance with sanitation and dietary guidelines, ensuring patient safety and satisfaction
- Assisted in providing timely and quality service in a fast-paced healthcare environment, enhancing overall patient experience
- Maintained cleanliness and safety standards in food preparation areas to support high-quality service delivery
Bank Teller
Niagara's Choice Federal Credit Union
Niagara Falls, New York
08.2012 - 2018
- Processed financial transactions accurately and efficiently in a high-volume environment
- Assisted customers with account inquiries and banking services, ensuring accurate and timely responses to enhance customer satisfaction
- Maintained strong customer relationships through professional communication and adherence to confidentiality standards, fostering trust and loyalty
- Resolved customer concerns while delivering excellent service, contributing to a positive banking experience and client retention
Education
High School Diploma -
Niagara Falls High School
Niagara Falls, NY06-2009
Skills
- Passenger Safety & Compliance
- FAA Safety Procedures
- Emergency Response Procedures
- In-Flight Customer Service
- Safety Management
- Conflict Resolution
- Team Collaboration
- Efficient Time Management
- Time Management
- Professional Communication
- Adaptability & Reliability
Timeline
Flight Attendant
PSA Airlines
10.2018 - Current
Nutrition Services Aide
Our Lady of Peace Nursing Facility
03.2015 - 09.2018
Bank Teller
Niagara's Choice Federal Credit Union
08.2012 - 2018
High School Diploma -
Niagara Falls High School