Darshana Norrell
Richmond,VA
Summary
Sales Representative Manager with a proven record at DTLR, excelling in leadership and coaching to drive sales strategies. Skilled in building customer relationships and proficient in Microsoft Office, I consistently identify new business opportunities and enhance team performance, ensuring exceptional service and satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Representative Manager
DTLR
06.2021 - Current
- Lead and coach teams to implement sale strategies.
- Monitor sale performances
- Identify new business opportunities
Account Expert
T-Mobile
07.2017 - Current
- Building relationships with customers and handle account concerns.
- Manage payments
Cashier
Kroger
01.2010 - 06.2018
.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
John Marshall
Richmond, VANo Degree - Criminal Justice
Virginia Union University
Richmond, VA05-2026
Skills
- Leadership and Coaching
- Communication and Presentation Skills
- Proficient in Microsoft Office
Certification
- QMHP-T
Timeline
Sales Representative Manager
DTLR
06.2021 - Current
Account Expert
T-Mobile
07.2017 - Current
Cashier
Kroger
01.2010 - 06.2018
High School Diploma -
John Marshall
No Degree - Criminal Justice
Virginia Union University
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