Darshanie Persaud
Richmond Hill,United States
Summary
Clinical Medical Assistant for 7+ years
Overview
11
11
years of professional experience
Work History
Clinical Medical Assistant and Patient Support Specialist
Alpha Medical
Palo Alto, California
12.2021 - 08.2023
- Assisted call-in customers with questions and orders
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards
- Coordinated, monitored, assigned, and documented patient and clinical care activities
- Recruited, hired, and trained all staff, providing employees direct supervision, ongoing staff development, and continuing education
- Acted as the main point of contact for patients, providers, and the care team by closely reviewing medical charts and maintaining high levels of communication
- Delivered excellent patient experiences and direct care
Clinical Medical Assistant
NewYork-Presbyterian-Weill Cornell Medicine Center for Comprehensive Spine Care
New York
02.2020 - 12.2021
- Procedure set up for trigger points, joint injections etc
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests (e.g., EKG,immunologist's, chemistry analysis, hematology,urinalysis, and sigmoidoscopies)
- Perform billing and coding along with prior authorization for procedure, imaging, and medication
EKG technician
Mangla Arun K MD - Cardiologist
New York
05.2019 - 01.2020
- Triage patient and take vital signs
- Perform electrocardiogram testing
- Setup examination room and room patients
Clinical Medical Assistant and Medical Receptionist
All Med Urgent Care
New York
12.2017 - 01.2020
- Greet patients professionally, answer phones and direct patient inquiries and complaints
- Check in and check out patients, print visit summary, medication list and additional orders
- Support tasks, duties or projects as directed by management
- Checking in outgoing and incoming faxes daily and attached to the patient's chart
- Taking vital signs, perform blood work, create requisition and centrifuge Performing testing such influenza, urinalysis,strep throat, etc
Clinical Medical Assistant and Administrator
All Care Family Medicine, P.C
New York
10.2016 - 01.2020
- Praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients
- Finish paperwork and documentation as per office policies and procedures
- Receive and process payments, claims and invoice Support tasks, duties or projects as directed by management
- Address preoperative clearance form triaging, perform EKG's, and set up pap smear Perform blood work, create requisition and centrifuge Administer vaccines, perform allergy testing and immunotherapy Billing and coding and prior authorization performance for procedures and medications
Medical Receptionist and Admin- Volunteer
Dr. Nina, Gupta, MD-P.C
New York
01.2013 - 11.2013
- Basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner
- Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site service
Education
Bachelor in Nursing - Nursing
Felician University
Parsippany, NJ12-2025
High School Diploma -
J.C. Chandisingh Secondary School
05.2012
Associate Degree in Science -
CUNY Borough of Manhattan Community College
Bachelors Health Science -
York County Community College
Associate in Science of health -
CUNY Borough of Manhattan Community College
CMA Certification -
New York Center for Medical Assistant Training
EKG technician -
New York Center for Medical Assistant Training
Phlebotomist -
New York Center for Medical Assistant Training
Skills
- Communication Skills
- Effective Time Management
- Ability to Work in a Team
- Strong Multitasking Skills
- Organizational Skills
- Analytical Thinking
Websites
Hobbies and Interests
Dancing
Timeline
Clinical Medical Assistant and Patient Support Specialist
Alpha Medical
12.2021 - 08.2023
Clinical Medical Assistant
NewYork-Presbyterian-Weill Cornell Medicine Center for Comprehensive Spine Care
02.2020 - 12.2021
EKG technician
Mangla Arun K MD - Cardiologist
05.2019 - 01.2020
Clinical Medical Assistant and Medical Receptionist
All Med Urgent Care
12.2017 - 01.2020
Clinical Medical Assistant and Administrator
All Care Family Medicine, P.C
10.2016 - 01.2020
Medical Receptionist and Admin- Volunteer
Dr. Nina, Gupta, MD-P.C
01.2013 - 11.2013
Bachelor in Nursing - Nursing
Felician University
High School Diploma -
J.C. Chandisingh Secondary School
Associate Degree in Science -
CUNY Borough of Manhattan Community College
Bachelors Health Science -
York County Community College
Associate in Science of health -
CUNY Borough of Manhattan Community College
CMA Certification -
New York Center for Medical Assistant Training
EKG technician -
New York Center for Medical Assistant Training
Phlebotomist -
New York Center for Medical Assistant Training
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