Shanique Shackelford
Austin,TX
Summary
Detail-oriented biology professional with a strong passion for the life sciences and a commitment to precision in research and analysis. Experienced in interpreting data and applying scientific principles to real-world challenges. Eager to expand a career by leveraging expertise and dedication to advancing biological knowledge in a dynamic, growth-oriented environment.
Overview
7
7
years of professional experience
Work History
Clinical Revenue Specialist/Patient Clinical Assistant
Natera
07.2024 - Current
- Serves as source of knowledge for designated revenue cycle function, focusing on Denials and Appeals.
- Performs analysis, identifies trends, presents opportunity areas, and prioritizes initiatives for performance improvement in designated revenue cycle function.
- Updates medical records.
- Specialized in managing clinical revenue cycles with focus on oncology and fetal genetic testing services. Experienced in submitting, reviewing, and appealing claims related to advanced genetic testing for fetal health and oncology treatments.
Clinical Laboratory Operator
Natera
06.2023 - 06.2024
- Conducted genetic testing in oncology, women's health, and organ health fields.
- Analyzed specimens to identify genetic markers and abnormalities.
- Performed DNA extractions from various biological samples.
- Assisted in testing patient samples, contributing to efficient laboratory operations and patient care.
- Conducted NGS (Next-Generation Sequencing) dilution processes using various biological samples.
- Operated automated liquid handling equipment.
Receptionists
Health and Human Services (Evins personnel)
01.2020 - 01.2021
- Managed production supervisors for mailroom, prep, data entry, scanning, and QC teams, ensuring efficient pickup, processing, and timely release of inbound mail daily.
- Organized and maintained food pantry for customers in need, including restocking food supplies.
- Provided support to HR department as needed.
Clinical Research Coordinator
Texas Cardiac Arrhythmia
11.2018 - 01.2020
- Coordinated research projects, handling planning, participant recruitment, data collection, and ensuring ethical guidelines
- Showcased problem-solving skills for project success
- Oversaw research implementation, managing recruitment, scheduling, and data collection
- Assisted in data analysis, interpreted findings, prepared reports, and conducted phone conversations with patients.
Scanner
Texas Cardiac Arrhythmia
06.2017 - 05.2018
- Operated scanning equipment to convert physical documents into digital files, ensuring adherence to confidentiality protocols and assisting with timely retrieval of scanned documents upon request
- Sorted and organized paper documents, such as patient records, lab reports, referrals, insurance forms, and other medical paperwork, for scanning
- Adhered to strict confidentiality and data protection protocols to maintain patient privacy.
Education
B.A. Biology Minor Chemistry -
University of North Texas
Denton, TX07.2023
Associates degree in General Studies -
Austin Community College
Austin, TX01.2018
Skills
- LIMS (Laboratory Information Management System)
- EPIC
- Attention to Detail
- Organizational Skills
- Adaptability
- Analytical Skills
- Good Clinical Practices
- Documentation Management
- Interpersonal Communication
- Good Laboratory Practices (GLP)
- Machinery Operation
- Microsoft Excel expertise
- Data analytics
- Interpersonal communication skills
- Critical thinking
- Data entry skills
Timeline
Clinical Revenue Specialist/Patient Clinical Assistant
Natera
07.2024 - Current
Clinical Laboratory Operator
Natera
06.2023 - 06.2024
Receptionists
Health and Human Services (Evins personnel)
01.2020 - 01.2021
Clinical Research Coordinator
Texas Cardiac Arrhythmia
11.2018 - 01.2020
Scanner
Texas Cardiac Arrhythmia
06.2017 - 05.2018
B.A. Biology Minor Chemistry -
University of North Texas
Associates degree in General Studies -
Austin Community College
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