DARTAGNAN BYRD
Interrn
Sacramento,CA
Summary
Dedicated legislative intern with three years of experience in the California legislature, specializing in bill advocacy, status tracking, and in-person lobbying within the dynamic environment of a labor union. Proficient in crafting persuasive letters in support of legislation, with an extensive knowledge of the legislative process. Contributed to the successful passage of impactful bills while collaborating within the unique context of labor union initiatives. A collaborative team player known for professionalism and adaptability.
Overview
17
17
years of professional experience
Work History
Political Action Intern
AFSCME California
01.2021 - Current
- Drafting support letters of bills during legislative session
- Collecting data regarding union members and affiliated organizations
- Correspondence with members of the Assembly and Senate
- Maintaining organization files
Assistant Manager
The Mens Wearhouse
02.2007 - 04.2021
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Submitted reports to senior management to aid in business decision-making and planning
- Coached team on effective upselling and cross-selling methods
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Trained team members in successful strategies to meet operational and sales targets
Customer Service Associate
Macy's
10.2008 - 11.2010
- Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service
- Exceeded service objectives by applying proven customer service and sales best practices
- Managed customer relations and customer service through daily communication and interaction
- Cultivated customer loyalty, promoted repeat customers and improved sales
Education
Bachelor of Arts - Political Science, Politcal Science
Sacramento State University
Sacramento, CA05.2024
No Degree - Political Science
Los Rios Community College
Sacramento, CAHigh School Diploma -
Franklin High School
Elk Grove, CA06.2006
Skills
- Interoffice Correspondence
- Industry Trends
- Human Resources Department Processes
- Team Goals
- Public Presentations
- Keeping Records
- Data Entry
- Legislative Writing
- Legislation Tracking
- Public Policies
Timeline
Political Action Intern
AFSCME California
01.2021 - Current
Customer Service Associate
Macy's
10.2008 - 11.2010
Assistant Manager
The Mens Wearhouse
02.2007 - 04.2021
Bachelor of Arts - Political Science, Politcal Science
Sacramento State University
No Degree - Political Science
Los Rios Community College
High School Diploma -
Franklin High School
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