Dartagnan Petrik

Front Service Clerk

Publix Grocery Store

03.2022 - Current

Assisted customers with inquiries and provided product information to enhance service experience.
Processed transactions accurately using point-of-sale systems to maintain efficient checkout operations.
Maintained cleanliness and organization of front service area to ensure a welcoming environment for customers.
Collaborated with team members to streamline service processes and improve overall customer satisfaction.
Resolved customer complaints promptly, demonstrating problem-solving skills and commitment to service excellence.
Learned inventory management procedures, contributing to accurate stock levels and availability of products.
Supported promotional activities by effectively communicating current offers to customers during interactions.
Adapted quickly to changing operational needs, ensuring seamless service delivery in fast-paced environments.
Enhanced customer satisfaction by providing efficient and friendly front-end services.
Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
Supported team members during peak hours, ensuring smooth and timely customer service operations.
Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.
. Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
Advised guests about available products and services to meet individual needs.
Participated in ongoing training programs to expand product knowledge and enhance customer support skills.
Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
Contributed to the achievement of sales goals by promoting store''s loyalty program to customers.
Demonstrated strong attention-to-detail when scanning products at the register, reducing errors that would impact inventory accuracy.