Open To Work
Darvin Lalama
Upland,CA
Summary
Dependable professional with over 30 years of experience in education and community relations, recognized for strong leadership and adaptability. Expertise in developing programs that enhance student engagement and effectively managing diverse groups. Committed to fostering supportive environments and advancing financial aid strategies alongside community outreach initiatives.
Overview
24
24
years of professional experience
Work History
Field Service Agent
Fuel Rod
Anaheim, California
02.2025 - Current
- Execute on-site kiosk installations, repairs, and maintenance, ensuring timely and safe completion.
- Conduct troubleshooting to resolve issues swiftly while maintaining excellent customer relations.
- Aided customers in troubleshooting and resolving technical issues to enhance user experience.
- Assisted customers at kiosks by identifying needs and delivering personalized solutions.
- Managed kiosk inventory to ensure consistent product availability during shifts.
- Maintain inventory of charging devices and ensure proper stock levels.
Financial Aid Counselor
Los Angeles Film School
Hollywood, CA
08.2023 - 01.2025
- Counseled prospective and current students and parents on financial aid options and application processes, enhancing understanding of available resources.
- Reviewed and processed financial aid applications for accuracy and compliance with federal and state regulations.
- Maintained accurate records in accordance with federal, state and institutional regulations pertaining to student financial aid.
- Exercise independent professional judgment with minimal supervision to counsel students on optimal financial package based on individual circumstances.
- Represented financial aid department at monthly Open House events, providing guidance on securing tuition and living expenses to students and parents.
- Collaborated with management to research, analyze, and update financial aid strategies tailored to students' socioeconomic backgrounds.
- Serve as a financial aid content expert for the school, working with all departments to ensure accurate understanding of issues, handling of questions and review of documents.
- Counsel students and parents on PLUS applications, including denial options.
- Enter all correspondence and communication with students into CampusVue system.
Recertification Coordinator
California Mentor
Covina, CA
03.2017 - 06.2023
- Executed annual contractual review process for host home providers.
- Reviewed client documentation for accuracy and completeness before submission.
- Managed timelines and ensured timely submissions of pre-certification requests.
- Conducted in-home health and safety visits to ensure compliance.
- Regularly audited files to maintain adherence to standards.
- Coordinated mentor appreciation activities and developed continuing education sessions.
- Collaborated with management team to create and implement mentor retention plan.
- Partnered with regional center and DDS to achieve regional and state compliance.
Recreation Coordinator
City of Upland
Upland, CA
09.2014 - 06.2023
- Developed and designed curriculum for physical education in affordable after-school programs.
- Managed youth participants from first to sixth grade in after-school and summer programs.
- Oversaw youth engagement in low-income drop-in programs.
- Assisted in planning citywide special events such as Fourth of July, Halloween, and summer festivities.
- Evaluated program effectiveness through participant feedback and surveys.
- Coordinated registration processes for programs and activities including data entry into database systems.
Substitute/Long Teacher
Upland Unified School District
Upland, CA
01.2002 - 03.2017
- Instructed up to 30 students daily through individualized and group sessions.
- Adapted teaching methods and materials to address diverse student needs and interests.
- Authored innovative lesson plans across multiple subjects.
- Maintained accurate, comprehensive student records for performance tracking.
- Coordinated with parents to enhance educational support for students.
- Collaborated with teachers and administrators to assess and update school policies.
- Implemented creative lessons aligned with district, county, state, and federal guidelines.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Recreation Coordinator
City of Claremont
Claremont, CA
08.2002 - 07.2013
- Managed youth programs for ages two to eighteen, ensuring engaging activities across all age groups.
- Managed facility operations to ensure safety and accessibility.
- Developed and implemented diverse activities, including arts and crafts, sports, and fundraising events.
- Assisted with citywide events such as concerts, health fairs, and holiday celebrations.
- Supported facility rentals for non-profit organizations to maximize community engagement.
- Created and presented financial reports to track facility and program usage.
- Spearheaded staff scheduling, including time-off and vacation requests, ensuring adequate coverage.
- Led customer service relations to enhance satisfaction among participants and instructors.
- Coordinated logistics and materials for meetings and events to ensure seamless execution.
Education
Bachelor's Of Arts - Liberal Studies
California State University San Bernardino
San Bernardino, CAMultiple Subject Teaching Credintal -
California State University San Bernardino
San Bernardino, CASkills
- Attention to detail
- Conflict resolution
- Customer service
- Team collaboration
- Adaptability and flexibility
- Communication skills
- Problem solving
- Writing proficiency
- Spanish language proficiency
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$45000/yr - $200000/yrTimeline
Field Service Agent
Fuel Rod
02.2025 - Current
Financial Aid Counselor
Los Angeles Film School
08.2023 - 01.2025
Recertification Coordinator
California Mentor
03.2017 - 06.2023
Recreation Coordinator
City of Upland
09.2014 - 06.2023
Recreation Coordinator
City of Claremont
08.2002 - 07.2013
Substitute/Long Teacher
Upland Unified School District
01.2002 - 03.2017
Bachelor's Of Arts - Liberal Studies
California State University San Bernardino
Multiple Subject Teaching Credintal -
California State University San Bernardino