Darwin Walker II
Alma,MI
Summary
Dynamic professional with a proven track record at multiple organizations, excelling in customer support and problem-solving. Skilled in inventory management and quality assurance, I effectively built relationships and resolved issues, ensuring high standards of service. Committed to enhancing operational efficiency and customer satisfaction through proactive solutions and technical expertise.
Overview
12
12
years of professional experience
Work History
Merchandiser
Acosta
Alma, Michigan
12.2023 - Current
- Merchandise product for companies that have contracts signed with Acosta.
- Built product displays to effectively showcase new and existing merchandise.
- Cultivated positive relationships with store employees and managers to enhance collaboration.
Logistics
Target
Mount Pleasant, Michigan
09.2017 - 02.2019
- Distributed item orders through store website, ensuring timely fulfillment and customer satisfaction.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Maintained orderly stockroom to enhance retrieval efficiency and support inventory accuracy.
Food Service Worker
Main Street Pizza
Breckenridge, MI
07.2014 - 09.2017
- Balanced cash registers, reconciled transactions, and deposited earnings to ensure accurate financial operations.
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Greeted customers and addressed concerns to enhance their experience.
Education
Bachelor of Applied Arts - Sports Management
Central Michigan University
Mount Pleasant, MISkills
- Customer Support
- Quality Assurance
- Technical Support
- Problem Solving Skills
- Inventory Management
- Hardware and software installation
Timeline
Merchandiser
Acosta
12.2023 - Current
Logistics
Target
09.2017 - 02.2019
Food Service Worker
Main Street Pizza
07.2014 - 09.2017
Bachelor of Applied Arts - Sports Management
Central Michigan University