Summary
Overview
Work History
Education
Skills
Certifications and Licenses
Timeline
Generic

Darya Ihnatovich

San Francisco,USA

Summary

Dynamic and results-driven professional, known for high productivity and efficient task completion. Proven ability to lead cross-functional teams, well-versed in customer service, and implement strategic initiatives that consistently meet or exceed targets. Highly motivated and ambitious, with a passion for continuous career progression and delivering excellence in every role.

Overview

12
12
years of professional experience

Work History

Cashier Team Lead

Zara USA
San Francisco, CA
10.2020 - Current
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Coordinated with other departments when additional support was needed during peak hours.

Retail Sales Associate

Zara USA
San Francisco, USA
02.2018 - 10.2020
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Train and coordinate new sales associates, ensuring that all policies and procedures are followed.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.

Insurance Claims Investigator

B&B Insurance Co
Minsk, Belarus
05.2013 - 10.2017
  • Prepared detailed investigative reports summarizing findings, conclusions and recommendations.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Negotiated settlements with claimants while adhering to company guidelines.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Provided technical guidance and assistance to junior staff members when needed.

Education

Some College (No Degree) - California Real Estate Certificate of Achievement

City College of San Francisco
San Francisco, CA
05-2021

Bachelor of Economics And Finance - International Economics

International University (MITSO)
Minsk, Belarus
06.2013

Skills

  • Detail Oriented
  • Strong work ethic and integrity
  • Problem-solving aptitude
  • Organizational and time management
  • Customer Service
  • Adaptable and quick learner
  • Communication and interpersonal skills

Certifications and Licenses

Real Estate Salesperson (License ID 02225734)

Timeline

Cashier Team Lead

Zara USA
10.2020 - Current

Retail Sales Associate

Zara USA
02.2018 - 10.2020

Insurance Claims Investigator

B&B Insurance Co
05.2013 - 10.2017

Some College (No Degree) - California Real Estate Certificate of Achievement

City College of San Francisco

Bachelor of Economics And Finance - International Economics

International University (MITSO)

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Darya Ihnatovich