Summary
Overview
Work History
Education
Skills
Certification
References
Background Investigation
Personal Information
Languages
Timeline
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Darya Katok

Coon Rapids,MN

Summary

Results-driven professional with proven expertise in customer service, inventory control, security monitoring, and bilingual fluency (English and Russian). Seeking a CBP Officer position with U.S. Customs and Border Protection to apply skills in vigilance, regulatory adherence, and conflict de-escalation to protect national security and streamline lawful trade and travel operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food and Beverage Expert (Produce) 40 Hours/Week

Target Store
06.2023 - Current
  • Disassembled pallets of shipments, sorted and organized onto separate vehicles/racks to expedite inventory processing, allow easier access to products, and efficiency for salesfloor setup.
  • Arranged produce displays to create an appealing and professional shopping environment.
  • Inspected produce quality to meet health and safety regulations.
  • Evaluated produce for culling to prevent spoilage and preserve inventory.
  • Conducted inventory assessments to verify stock accuracy and align with store standards.
  • Trained team members on produce handling to boost efficiency and uphold quality.
  • Designed planogram layouts to enhance product accessibility and customer experience.
  • Delegated tasks to team members to optimize workflow and achieve daily goals.
  • Supported guests with inquiries to resolve issues quickly and enhance satisfaction.
  • Cleaned produce area shelves, tables, and spills to provide a safe and welcoming environment.
  • Updated pricing information to reflect accurate costs and follow store policies.

Food and Beverage Expert (Inbound) 40 Hours/Week

Target Store
03.2019 - 06.2023
  • Assisted team members with unloading delivery trucks to process inventory swiftly and organize stock.
  • Volunteered and performed overtime duties to support team operations and continuity throughout the store.
  • Operated wave machines and pallet jacks to transport goods safely and improve backroom efficiency.
  • Collaborated with other departments to enhance store-wide productivity and customer service.
  • Counted inventory to verify stock records and reduce discrepancies.
  • Organized backstock areas to facilitate quick access and restocking.
  • Translated for Russian-speaking guests to improve communication and service quality.
  • Guided new team members on procedures to promote adherence to store standards.
  • Discussed and planned workflow strategies with my team lead to increase efficiency and aid fellow coworkers to complete their assigned tasks within provided goal time.

Cart Attendant 22 Hours/Week

Target Store
10.2018 - 03.2019
  • Helped guests load and unload products to deliver a positive shopping experience.
  • Supported departments with tasks to sustain operations during peak periods.
  • Gathered carts from parking areas to keep exterior tidy and carts available.
  • Cleaned spills and hazards to uphold safety and prevent accidents.
  • Aided guests and coworkers in adverse weather to promote safe navigation.
  • Monitored front-end activities to secure the area and manage guest flow.
  • Contributed to closing tasks to prepare the store for the next day.

Receptionist 12-22 Hours/Week

Saint Therese Senior Living and Transitional Care
12.2016 - 08.2019
  • Monitored surveillance systems such as CCTV to vigilantly observe entry and exit points of the facility, detect threats and make appropriate reports when necessary.
  • Documented maintenance reports, recreational activities, incident reports, visits from physicians, physical therapists, EMT to track activities and follow protocols.
  • Patrolled within premises to prevent security breaches before any could occur, and ensure the safety of residents, visitors, and staff on site.
  • Offered assistance, directions, and authorized information to residents, visitors, staff, and first responders.
  • Greeted and screened visitors by verifying credentials, issuing visitor badges, and updating visitor logs to safeguard the facility and residents.
  • Inspected premises for hazards to create a safe environment for all.
  • Addressed visitor and resident inquiries to enhance satisfaction and resolve concerns.
  • Enforced security protocols to protect sensitive information and facility standards.
  • Managed medical records per HIPAA to uphold confidentiality and regulatory standards.
  • Conducted facility tours to inform prospective residents and support decisions.
  • Resolved conflicts with visitors to maintain a calm and professional setting.
  • Locked entry and exit points to restricted areas, recreational sites within and outside the facility, simultaneously conducting final security patrol throughout the entire facility to ensure safety and absence of potential threats/suspicious activity prior to ending my shift and notifying the head nurse on site.

Education

High School Diploma -

Coon Rapids Senior High School
Coon Rapids, MN
06.2018

Skills

  • Bilingual Fluency: English and Russian
  • Security and Vigilance: Surveillance
  • Security and Vigilance: credential checks
  • Security and Vigilance: hazard identification
  • Customer Service: Conflict resolution
  • Customer Service: inquiry handling
  • Customer Service: clear communication
  • Operational Efficiency: Inventory control
  • Operational Efficiency: task delegation
  • Teamwork and collaboration

Certification

  • Driver's License, 05/18/2029
  • Motorcycle License, 05/18/2029
  • Permit to Carry, 05/26/2026

References

Available upon request.

Background Investigation

Passed SF-86 background investigation for TSA TSO, confirming eligibility for federal security roles.

Personal Information

  • Willing To Relocate: Willing to relocate for CBP Officer assignments.
  • Citizenship: U.S. Citizen
  • Weekends
  • Weekdays
  • Morning
  • Afternoon
  • Evening
  • Night
  • Overtime

Languages

English
Native or Bilingual
Russian
Native or Bilingual

Timeline

Food and Beverage Expert (Produce) 40 Hours/Week

Target Store
06.2023 - Current

Food and Beverage Expert (Inbound) 40 Hours/Week

Target Store
03.2019 - 06.2023

Cart Attendant 22 Hours/Week

Target Store
10.2018 - 03.2019

Receptionist 12-22 Hours/Week

Saint Therese Senior Living and Transitional Care
12.2016 - 08.2019

High School Diploma -

Coon Rapids Senior High School

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