Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darya Seraeva

Saint Augustine,FL

Summary

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Exceptional social skills, communication abilities and customer service background. Ready to help team achieve company goals.

Certified in safe food handling.

Certified Esthetician.

Overview

11
11
years of professional experience

Work History

Dental Office Manager

I SMILE LAWRENCEVILLE
LAWRENCEVILLE, United States
04.2019 - 12.2021
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Documented patients' dental health information, medical history and vital signs.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Booked appointments for patients using dentrix and paterson.

Esthetics Student

Brittany Beauty Academy Brooklyn
375 86th St, Brooklyn
10.2019 - 03.2021
  • Performed facials and other treatments such as facial massage.
  • Performed facial extractions for blackhead removals.
  • Performed consultations for patients before scheduling treatments.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Removed hair through exfoliation, waxing, and threading.

Bar Manager/ Bartender

Pearl Lounge
Brooklyn, NY
05.2015 - 03.2019
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Customer Service Assistant

BOOKS FOR U INC
Brooklyn, NY
10.2012 - 05.2015
  • Organized and scheduled customer orders to appropriate departments.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.

Education

Associate in Accounting - Accounting

Kaliningrad State Technical University
Russia
06.2010

Certificate -

Ecornell University
Ithaca, NY
12.2018

600 Hours of Training -

Brittany Beauty Academy
Brooklyn, NY
11.2020

20 Hours Online Education - Facial Treatment

Amedis Academy Education Center
Israel
11.2021

Skills

  • Guest services expertise
  • Project Organization
  • Business Operations
  • MS Office
  • Communications
  • Team Management
  • Organization
  • Customer service
  • Team Building
  • Problem Resolution
  • Bilingual Russian And English

Timeline

Esthetics Student

Brittany Beauty Academy Brooklyn
10.2019 - 03.2021

Dental Office Manager

I SMILE LAWRENCEVILLE
04.2019 - 12.2021

Bar Manager/ Bartender

Pearl Lounge
05.2015 - 03.2019

Customer Service Assistant

BOOKS FOR U INC
10.2012 - 05.2015

Associate in Accounting - Accounting

Kaliningrad State Technical University

Certificate -

Ecornell University

600 Hours of Training -

Brittany Beauty Academy

20 Hours Online Education - Facial Treatment

Amedis Academy Education Center
Darya Seraeva