Daryelis Diaz Lopez
Bronx
Summary
Detail-oriented and motivated professional with experience in healthcare administration, human resources, recruitment, and customer service. Skilled in candidate coordination, onboarding processes, appointment scheduling, and administrative support. Strong organizational and communication skills with a proven ability to manage multiple priorities while maintaining accuracy, efficiency, and excellent service. Bilingual in English and Spanish.
Overview
1
1
Certification
4
4
years of post-secondary education
11
11
years of professional experience
Work History
VIP Recruiter / Human Resources
Amazing Home Care
Bronx
03.2025 - Current
- Maintain consistent communication with applicants to improve hiring experience
- Coordinate recruitment processes, including scheduling candidates for onboarding and fingerprinting
- Supervised VIP recruiters during hiring process to ensure effective candidate onboarding and managed to assign applicants to the team.
- Evaluated employment documentation and approved candidates for orientation, conducting sessions for newly hired employees
- Scheduled caregivers’ physical examinations to ensure compliance with onboarding and employment requirements.
- Ensure compliance with company policies and healthcare regulations
- Email Management: Proficient in managing and responding to emails promptly, ensuring timely communication and follow-up.
- Skilled in data entry, email management, document organization, and maintaining accurate records.
Patient Care Representative
Saint Joseph's Medical Center
Yonkers
04.2021 - 01.2025
- Scheduled patient appointments and managed high-volume phone inquiries to ensure timely access to care
- Verified insurance, processed authorizations, and coordinated with providers to facilitate patient services
- Maintained and updated electronic medical records accurately
- Directed patients to appropriate services and resources
- Communicated patient information clearly to clinical staff
- Organized patient charts and compiled medical histories, lab results, and consents for efficient information retrieval
- Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
- Scanned and converted paper records to digital format, ensuring clear and legible documents.
Pharmacy Technician
CVS Health
Bronx
07.2019 - 04.2021
- Processed prescriptions and verified insurance claims to ensure accuracy and compliance
- Assisted customers and managed high-volume calls to enhance customer satisfaction
- Resolved billing and insurance issues efficiently
- Resolved billing and insurance issues to facilitate timely medication access
- Assisted customers and handled high-volume calls professionally
Crew Member
Wendy's
The Bronx
10.2015 - 05.2019
- Provided exceptional customer service to enhance guest experience in fast-paced environment
- Coached new employees on procedures and expectations to ensure smooth onboarding
- Ensured cleanliness to promote a safe environment and followed safety standards
- Trained new employees on procedures and expectations
Education
Associate of Science -
Hostos Community College
Bronx, NY 01.2026 - 07.2026
High School Diploma -
Women's Academy of Excellence
The Bronx, NY 09.2014 - 08.2018
Skills
- Hiring coordination
- Onboarding management
- Customer Service
- Bilingual (English & Spanish)
- Appointment Scheduling
- Document Management
- Data Entry
- Microsoft Office (Excel, Word, Outlook)
- Attention to Detail
- Multitasking & Organizational Skills
Certification
- CPR & BLS Certified
- Phlebotomy Technician (ICC)
- Pharmacy Technician Certification
Timeline
Associate of Science -
Hostos Community College
01.2026 - 07.2026
VIP Recruiter / Human Resources
Amazing Home Care
03.2025 - Current
Patient Care Representative
Saint Joseph's Medical Center
04.2021 - 01.2025
Pharmacy Technician
CVS Health
07.2019 - 04.2021
Crew Member
Wendy's
10.2015 - 05.2019
High School Diploma -
Women's Academy of Excellence
09.2014 - 08.2018