Kristina Doering
Vancouver,WA
Summary
Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Operations Manager/Human Resources Manager
Strides Therapeutic Services
Vancouver, Washington
09.2023 - Current
- Managed hiring, onboarding, and training processes to develop staff skills aligned with organizational goals and enhance employee retention.
- Supervised and managed team of 12 staff, providing leadership and performance oversight to improve team collaboration and achieve organizational objectives.
- Organized multiple projects simultaneously to streamline workflow and maintain high standards of operational efficiency.
- Managed scheduling and execution of patient intakes to streamline the onboarding process for new patients.
- Processed billing transactions efficiently using electronic invoicing systems.
Senior Behavior Therapist
Center For Autism And Related Disorders, Inc.
09.2017 - 09.2023
- Implemented behavior plans developed by BCBAs, enhancing therapy delivery and client engagement.
- Tracked client progress and refined strategies, ensuring optimal therapeutic outcomes.
- Monitored client progress and adjusted strategies for effectiveness.
- Managed incoming phone calls to deliver prompt support for clients and staff, improving communication flow.
- Adhered to confidentiality policy to protect client information.
Clinical Administrative Coordinator
Center For Autism And Related Disorders, Inc.
10.2017 - 08.2023
- Coordinated scheduling and maintenance of patient appointments to enhance patient access.
- Provided clerical support for department employees to streamline workflow.
- Coordinated clerical support for department employees, ensuring efficient workflow.
- Reduced staff overtime with effective shift planning
Education
High School Diploma -
Heritage High School
Vancouver, WASkills
- Hiring coordination
- Onboarding administration
- Payroll processing
- Billing management
- Team supervision
- Performance management
- Client relationships
- Patient intake coordination
Certification
Board Certified Autism Technician, 2022-06, 2024-06
Timeline
Operations Manager/Human Resources Manager
Strides Therapeutic Services
09.2023 - Current
Clinical Administrative Coordinator
Center For Autism And Related Disorders, Inc.
10.2017 - 08.2023
Senior Behavior Therapist
Center For Autism And Related Disorders, Inc.
09.2017 - 09.2023
High School Diploma -
Heritage High School