Kristina Doering
Vancouver,WA
Summary
Results-driven management professional with experience in office Operations, HR, and staff supervision. Skilled in leading. Team of 12, recruitment, training, employee relations and process improvement. Strong background in scheduling, administration and operational leadership with a focus on team development and organizational success.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Operations Manager/Human Resources Manager
Strides Therapeutic Services
Vancouver, Washington
09.2023 - Current
- Supervised and managed team of 12 staff, providing leadership and performance oversight to enhance team effectiveness.
- Managed hiring, onboarding, and training processes to align staff development with organizational goals.
- Processed billing transactions efficiently using electronic invoicing systems.
- Maintained organized documentation of invoices and payment histories for audits.
- Manage competing priorities while maintaining organized, efficient and professional operations.
Senior Behavior Therapist
Center For Autism And Related Disorders, Inc.
09.2017 - 09.2023
- Implemented behavior plans developed by BCBAs, enhancing therapy delivery and client engagement.
- Tracked client progress and refined strategies, ensuring optimal therapeutic outcomes.
- Monitored client progress and adjusted strategies for effectiveness.
- Managed incoming phone calls to deliver prompt support for clients and staff, improving communication flow.
- Adhered to confidentiality policy to protect client information.
Clinical Administrative Coordinator
Center For Autism And Related Disorders, Inc.
10.2017 - 08.2023
- Coordinated scheduling and maintenance of patient appointments to enhance patient access.
- Provided clerical support for department employees to streamline workflow.
- Coordinated clerical support for department employees, ensuring efficient workflow.
- Reduced staff overtime with effective shift planning and coordination.
- Built positive relationships with clients by promptly addressing scheduling changes and requests.
Education
High School Diploma -
Heritage High School
Vancouver, WASkills
- Hiring coordination
- Onboarding administration
- Payroll processing
- Billing management
- Team supervision
- Performance management
- Client relationships
Certification
Board Certified Autism Technician, 2022-06, 2024-06
Timeline
Operations Manager/Human Resources Manager
Strides Therapeutic Services
09.2023 - Current
Clinical Administrative Coordinator
Center For Autism And Related Disorders, Inc.
10.2017 - 08.2023
Senior Behavior Therapist
Center For Autism And Related Disorders, Inc.
09.2017 - 09.2023
High School Diploma -
Heritage High School