Experienced with evaluating IT systems and controls for compliance. Utilizes analytical skills to identify potential risks and recommend improvements. Knowledge of industry standards and best practices for information security and audit processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Operations Center Analyst
CS Engineering
11.2023 - Current
Investigate and respond to escalated security alerts and incidents, handling approximately 20 events per day. Perform detailed analysis of security events from various sources, including SIEM alerts, firewall logs, network traffic, and endpoint systems.
Utilize threat intelligence sources to identify and analyze emerging threats and vulnerabilities, contributing to proactive security measures.
Maintain comprehensive incident reports, including incident details, analysis, and remediation steps taken. Provide regular reports on security incidents, trends, and metrics to management and stakeholders.
Configure and customize ServiceNow modules and applications, including incident management, change management, and service catalog. Develop and implement business rules, client scripts, and UI policies to enhance functionality and streamline workflows.
Provide feedback for the configuration of ServiceNow instances to optimize workflow efficiency and user experience, specifically enhancing incident response capabilities.
Offer training and support to end-users and stakeholders on ServiceNow functionalities. Develop and maintain user documentation and knowledge base articles.
Cybersecurity Compliance Consultant
Baxter Clewis
08.2022 - 08.2023
Conducted thorough gap assessments for a Fortune 500 organization, meticulously identifying weaknesses in existing processes. Implemented tailored enhancements that notably boosted operational efficiency and bolstered security measures.
Safeguarded cardholder data integrity through meticulous examination of Linux and Windows Server configurations, fine-tuning firewall rules, and deploying robust security protocols. Proactive recommendations for strategic security enhancements ensured PCI DSS compliance and reinforced customer trust.
Crafted detailed data flow diagrams and narratives, systematically elucidating complex information and network pathways. This endeavor augmented organizational understanding of data flows, expedited decision-making processes for enhanced data security, and slashed PCI DSS auditing time by two weeks, resulting in substantial operational cost savings.
Engineered Python and PowerShell scripts to automate the review process of systems compliance, streamlining operational procedures.
Provided comprehensive support to clients during regulatory examinations, ensuring a smooth and efficient process.
IT Help Desk Technician
Natural Holistic
03.2020 - 08.2024
Configured hardware, devices, and software to set up work stations for employees.
Reduced downtime for end-users by quickly diagnosing and resolving hardware and software issues.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Enhanced customer satisfaction by promptly addressing IT issues and providing timely solutions.
Cybersecurity Instructor - Volunteer
Microsoft TEALS - Atlanta Public Schools
06.2021 - 01.2023
Observed and adopted new techniques from skilled instructors and lecturers.
Improved student performance by defining clear goals and communicating performance metrics.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Optimized day-to-day instruction to align educational strategies with industry best practices.
Oversaw curriculum development and implementation in alignment with best practices.
Contributed to a class of 25 students achieving pass rate for the SY0-601
Teacher /Substitute Teacher
Prince George County Public Schools
08.2011 - 06.2018
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Planned and implemented integrated lessons to meet national standards.
Developed and administered tests for students to measure academic proficiency and understanding.
Created and developed lesson plans to meet students' academic needs.
Education
Masters of Science - Cybersecurity and Information Assurance
Western Governors University
Salt Lake City, UT
06.2021
Doctor of Science - Cybersecurity
Capital Technology University
Laurel, MD
05.2026
Bachelors of Arts - Economics
Morehouse College
Atlanta, Georgia
06.1999
Skills
JavaScript
Python
CrowdStrike
Proofpoint
Bash Scripting
NIST Risk Management Framework (RMF)
NIST SP 800-57
Splunk
Powershell
Kali Linux
NMAP
Wireshark
Metasploit
PCAP
ISO 27001
Nessus
Python
ServiceNow
SIEM
Firewall Management
Azure Active Directory
SIEM
Firewall Management
AWS Managed Microsoft AD
Azure Active Directory
Additional Information
Clearance Level - Public Trust - Current
Certification
CISA Certified Information Systems Auditor 232350651