Daryl Crichton
PagoPago
Summary
I am a Results-oriented Sales Professional who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing high value sales and Committed to reaching company quotas.
I'm Pursuing a Manager role that presents professional challenges and leverages interpersonal skills, effective time management, and my problem-solving expertise.
I'm Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Corporate Sales Representative
AST Telecom DBA Bluesky Communications
03.2022 - Current
- Actively participating in obtaining New clients and closing high valued contracts like LDS and Starkist Company.
- Presented professional image consistent with company's brand and core values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Exceeded company goals and quotas set per representative
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built diverse and consistent sales portfolio.
- Onboarded new sales representatives and actively providing cross training on Sales processes and Sales skills
- Actively working with Management on projects to increase sales activities to secure new revenue
Accounts Receivable Representative
Asco Motors
09.2020 - 02.2022
- Resolved receivables variances and reconciled accounts, working closely with management to improve accuracy
- Represented organization professionally with good phone etiquette and upbeat attitude
- Supported clean audit processes by preparing and maintaining proper accounting documentation
Service Advisor
Asco Motors
09.2018 - 09.2020
- Created vehicle maintenance reports with detailed, complete, and accurate notes on upkeep actions
- Estimated repair costs with knowledge of parts and labor prices
- Identified specialized product, repair, and maintenance needs by consulting directly with customers
- Increased Monthly Sales by 26%
- Satisfied customers with expert support before, during, and after service appointments
- Sold products to customers during routine service calls using strong cross-selling abilities
CRM Coordinator
Asco Motors
04.2018 - 09.2018
- Assisted customers with complaints and concerns
- Reverting relevant information to respective managers in order to resolve customer complaints
- Coordinated efficient flow of Business information to target users
LDS Missionary
The Church of Jesus Christ of Latter Day Saints
03.2016 - 03.2018
- Trained new incoming missionaries for 6 months
- District leader for 8 months, mainly dealt with leading the District in planning monthly targets, weekly targets and daily activities and Lead by example
- Developed deep relationships by moving to under-developed international location and building life among local peoples
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Prepared and delivered mission-related presentations to church and community groups.
- Built relationships with local and international mission organizations for successful partnerships.
Waiter
Ace of Clubs Restaurant
02.2015 - 01.2016
- Addressed guest complaints and worked with management or kitchen staff to provide timely resolutions
- Engaged well with customers to arrange seating and take orders
- Ensure the Guest feels important and welcome in the restaurant
- Adhere to timing standards for products and services
Education
High school - Information Technology, Applied Electronics, Accounting, Small Engine
Nuuuli Vocational Technical High School
05.2012
Skills
- Forward planning and strategic thinking
- Strong Analytical problem solver
- Training and development
- Positive and upbeat
- Knowledge in Telecommunications Industry
- Staff management
- Verbal and written communication
- Solution selling
- KPI analysis
- Sales presentations
- Business development and planning
- Sales process engineering
- Coaching and mentoring
- Work prioritization
Accomplishments
- Business Development - Initiated 5 Key partnerships which resulted in (need to confirm later) revenue growth.
- Brought in (need to confirm) new customers
- Awarded “Employee of the Month” in Quarter 1 of FY 2024-2025
- Collaborated with Sales Manager and Chief Commercials Officer in the development of Sales Training for Sales Reps
- Instrumental in writing up RFP's and collaborating with Stakeholders and securing new sales
- Introduced "Handset Lease Program"
- Secured Starkist Samoa Contract and increased Revenue by $13.79%
- Closed LDS Contract and secured $6,800 of New Recurring Revenue per month
- Successfully secured ASCC Mifi Contract bringing in $13,200 New Monthly recurring revenue
Languages
Samoan
Advanced
C1
English
Advanced
C1
Tagalog
Upper intermediate
B2
Application
Sales Manager, AST Telecom LLC, Bluesky, Lisa Gebauer, HR Manager, AST Telecom LLC, Bluesky, American Samoa, 96799
Timeline
Corporate Sales Representative
AST Telecom DBA Bluesky Communications
03.2022 - Current
Accounts Receivable Representative
Asco Motors
09.2020 - 02.2022
Service Advisor
Asco Motors
09.2018 - 09.2020
CRM Coordinator
Asco Motors
04.2018 - 09.2018
LDS Missionary
The Church of Jesus Christ of Latter Day Saints
03.2016 - 03.2018
Waiter
Ace of Clubs Restaurant
02.2015 - 01.2016
High school - Information Technology, Applied Electronics, Accounting, Small Engine
Nuuuli Vocational Technical High School
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