Daryl De Leon
Gardena,USA
Summary
I am an experienced and reliable customer service officer and operations crew member, with extensive experience of four years in a busy retail environment, and over two years in a stadium venue capacity. Strong dedication to customer satisfaction and resolving issues. I excel in team environments, and I have substantial experience working solo. I have a proven ability to listen, and solve problems efficiently and quickly. I also possess a strong drive to learn and research, with an encyclopedic knowledge of history, cultures, languages, entertainment, film, and filmmaking. This is backed by a vested personal interest in being knowledgeable about the world and being a well-rounded, creative individual.
Overview
8
8
years of professional experience
Work History
Arena Host
Halo Sports and Entertainment
Inglewood, CA
08.2024 - Current
- I am an Arena Host at Intuit Dome. We are the answer! I help guests with setting up their Intuit Dome App and assist them in setting up Identity Passes or Game Face ID to enter and enjoy the Stadium.
- I also assist guests in wayfinding, answering questions, and mobility assistance.
- At all times, the guest is priority, and I am there to connect with them to make their experience even more memorable.
Conversion Crew
Dignity Health Sports Park
Carson, CA
01.2024 - Current
- I am part of the Conversion Crew of the Operations Department at Dignity Health Sports Park.
- We ready the Park's facilities for any upcoming events. Building and disassembling items and apparatuses utilizing tools and equipment.
- Home of the LA Galaxy
Guest Experience Representative
Sofi Stadium/Hollywood Park
Inglewood, CA
08.2023 - Current
- I am a Guest Experience Representative at SoFi Stadium dealing with ticketing, guest wayfinding, answering guest questions, mobile assistance, and more.
Content Creator
lionartsproduction
Gardena, CA
06.2023 - Current
- I create content for my TikTok, Instagram, and Youtube.
- I cover film, comics, mythology, and history topics.
- I do film reviews, film trivia, news coverage, and things essential to nerdom.
Intern - Crew/Sound
Heat Dance
Los Angeles, CA
05.2023 - 02.2024
- I am currently working as an Intern in an app-based exercise company.
- We film all the content for the app.
- I work as a general crew member and in the sound department.
- An app-based exercise company
Production Assistant - "TBAB"
Apoorv Arora Films
Los Angeles, CA
12.2023 - 12.2023
- Production Assistant to Line Producer Siddhant Vig and the crew of the film, "TBAB".
Production Assistant - "Insta Empire"
Apoorv Arora Films
Los Angeles, CA
11.2023 - 11.2023
- Production Assistant to Line Producer Siddhant Vig and the crew of the film, "Insta Empire".
Guest Service Advocate - Drive Ups
Target
Gardena, CA
10.2020 - 06.2023
- In addition to Guest Service Advocate on the Customer Service Desk.
- I have also been a Drive Up Advocate.
- The Drive Up service Target provides became a priority during the COVID Pandemic and I have primarily worked at this position as a Peer Lead for the past 2 and a half years.
Guest Service Advocate
Target
Gardena, CA
10.2020 - 05.2023
- I know how to man the customer service desk.
- Helping guests with inquiries, transactions, and order pickups.
- I have also assisted guests with carryouts.
- When items are too heavy or if a guest needs assistance in putting items into their vehicle.
Self-Checkout Attendant
Target
Gardena, CA
01.2020 - 12.2020
- After working as Cashier, I moved to Self-Checkout Advocate.
- Assisting Guests with inquiries, assistance at the Self-Checkout Registers, and being on the lookout for theft and fraud.
Cart Attendant
Target
Gardena, CA
01.2020 - 12.2020
- After Working in Self-Checkout for almost half a year, I then became the primary Cart Attendant for the other 6 months until I moved to Drive Ups.
- Despite that from time to time I fill in if the Cart Attendant needs a break, is on lunch or is absent, if they have no one else to cover.
Cashier
Target
Gardena, CA
10.2019 - 12.2020
- I initially started working at Target as a Cashier until I moved to Self-Checkout and then Guest Services.
Boom Operator, Production Sound Mixer
Box Boy
San Francisco, CA
01.2019 - 12.2019
- I worked as the Boom Operator and on-set Production Sound Mixer for the student film "Box Boy".
Gloria Moran's Assistant
San Francisco Latino Film Festival
San Francisco, CA
01.2019 - 12.2019
- Organizational Assistant for the San Francisco Latino Film Festival.
Boom Operator, Production Sound Mixer
Ribbed
San Francisco, CA
01.2019 - 12.2019
- I worked as Boom Operator and on-set Sound Mixer on the student film "Ribbed".
Boom Operator, Production Sound Mixer
The Pond
San Francisco, CA
01.2019 - 12.2019
- I worked as the Boom Operator and on set Production Sound Mixer for the student film "The Pond".
Initial Planning, Pre-Production Assistant
The Consecutive
San Francisco, CA
01.2019 - 12.2019
- Planned to be Boom Operator, Production Sound Mixer, and Production Equipment Manager, but father's hospitalization called me home.
Post Production Sound Mixer, Sound Designer, Foley Artist
The Last Job
San Francisco, CA
01.2019 - 12.2019
- I worked as the Post Production Sound Mixer, Sound Designer, Foley Artist for the student film "The Last Job".
Boom Operator, Production Sound Mixer
Max Cohen's Unnamed Film
San Francisco, CA
01.2018 - 12.2018
- I worked as the Boom Operator and on set Production Sound Mixer for an unnamed student film project by fellow colleague Max Cohen.
Education
B.A. - Film
San Francisco State University
San Francisco, CA01.2019
B.A. - History
San Francisco State University
San Francisco, CA01.2019
Skills
- Translation
- Gaming
- Video/Sound Editing
- ProTools
- Adobe Audition
- Adobe Premiere
- DaVinci Resolve
- Video Production
- Writing skills
- Historical Research
- Research
- Photography
- Sound Work
- DR-60MKII
- DR-70D
- DR-40X
- DR-100MKIII
- Various Boom Poles
- Post Production
- Filming
- Guest Services
- Adobe After Effects
- Event setup
- Guest interaction
- Ticketing systems
- Equipment handling
- Customer relationship management
- Facility readiness
- Content creation
- Team collaboration
- Problem solving
- Attention to detail
- Conflict resolution
- Strong interpersonal skills
- Adaptable to change
- Staff coordination
- Verbal and written communication
- Guest relations
- Customer engagement
- Detail-oriented
- Task prioritization
- Effective time management
- Foreign language skills
Languages
- English, Fluent
- Spanish, Intermediate
- Japanese, Beginner
Timeline
Arena Host
Halo Sports and Entertainment
08.2024 - Current
Conversion Crew
Dignity Health Sports Park
01.2024 - Current
Production Assistant - "TBAB"
Apoorv Arora Films
12.2023 - 12.2023
Production Assistant - "Insta Empire"
Apoorv Arora Films
11.2023 - 11.2023
Guest Experience Representative
Sofi Stadium/Hollywood Park
08.2023 - Current
Content Creator
lionartsproduction
06.2023 - Current
Intern - Crew/Sound
Heat Dance
05.2023 - 02.2024
Guest Service Advocate - Drive Ups
Target
10.2020 - 06.2023
Guest Service Advocate
Target
10.2020 - 05.2023
Self-Checkout Attendant
Target
01.2020 - 12.2020
Cart Attendant
Target
01.2020 - 12.2020
Cashier
Target
10.2019 - 12.2020
Boom Operator, Production Sound Mixer
Box Boy
01.2019 - 12.2019
Gloria Moran's Assistant
San Francisco Latino Film Festival
01.2019 - 12.2019
Boom Operator, Production Sound Mixer
Ribbed
01.2019 - 12.2019
Boom Operator, Production Sound Mixer
The Pond
01.2019 - 12.2019
Initial Planning, Pre-Production Assistant
The Consecutive
01.2019 - 12.2019
Post Production Sound Mixer, Sound Designer, Foley Artist
The Last Job
01.2019 - 12.2019
Boom Operator, Production Sound Mixer
Max Cohen's Unnamed Film
01.2018 - 12.2018
B.A. - Film
San Francisco State University
B.A. - History
San Francisco State University