Luna Moreno
Los Angeles,CA
Summary
I am energetic, hardworking and always eager to try something new! I am known for high productivity and efficient task completion. I'm very skilled in customer service and working with others as well as independently. I would love to offer my skills if given the opportunity!
Overview
4
4
years of professional experience
Work History
Arena Host
Intuit Dome
Inglewood, CA
06.2024 - Current
- Distributed promotional materials related to upcoming events when requested by management team.
- Worked closely with security personnel to ensure safety of everyone present at the venue.
- Provided support in tear down activities such as packing up equipment and cleaning up leftover debris after conclusion of event.
- Responded promptly to requests from guests or staff members for assistance or information.
- Monitored crowd flow during the event and identified any potential safety hazards.
Concession Stand Worker
Legends Hospitality LLC
Inglewood, CA
04.2024 - Current
- Communicated effectively with other staff members in order to maintain a smooth workflow during peak hours.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Performed opening, closing duties including setting up, breaking down equipment and cleaning work areas.
Guest Advocate
Target
Los Angeles, CA
10.2022 - 02.2024
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Assisted other departments when needed to maintain efficient operations.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
Crew Member
McDonald's
Los Angeles, CA
06.2021 - 10.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Oversaw inventory and reported replacement needs to management.
Education
High School Diploma -
Santee Education Complex
Los Angeles, CA08-2018
Some College (No Degree) - Business Administration With A Focus in Marketing
Los Angeles Trade Technical College
Los Angeles, CASkills
- Event coordination
- Team collaboration
- Effective communication
- Workplace efficiency
- Time management
- Attention to detail
- Flexible schedule
- Hospitality service expertise
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Arena Host
Intuit Dome
06.2024 - Current
Concession Stand Worker
Legends Hospitality LLC
04.2024 - Current
Guest Advocate
Target
10.2022 - 02.2024
Crew Member
McDonald's
06.2021 - 10.2022
High School Diploma -
Santee Education Complex
Some College (No Degree) - Business Administration With A Focus in Marketing
Los Angeles Trade Technical College
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