Daryl E. Henderson
Memphis
Summary
Dynamic operations manager with extensive experience at The Home Depot Supply Chain, excelling in team leadership and warehouse control. Proven track record in enhancing workflow efficiency and compliance standards. Proficient in SAP and skilled in fostering vendor relationships, driving operational success through strategic planning and employee engagement.
Overview
34
34
years of professional experience
Work History
Distribution Center Operations Manager
The Home Depot Supply Chain
Memphis
10.2019 - Current
- Directed pick, pack, and ship operations for distribution centers and retail locations.
- Supported all distribution center functions, including receiving, replenishment, and shipping.
- Oversaw associate training programs to enhance skills and improve workflow efficiency.
- Monitored daily employee activities to ensure compliance with quality standards.
- Managed vendor relations and customer service initiatives to strengthen partnerships.
- Utilized Outlook, Microsoft Office, Teams, AIMS, RF technology, and UPS WorldShip for operations management.
Customer Logistics Manager
Shred-It
Memphis
10.2009 - 10.2019
- Managed secure document destruction operations for Mid-South branch.
- Oversaw planning and execution of shipments, routing, order tracking, and product distribution.
- Monitored transportation costs, maintained records, and ensured shipping compliance.
- Supervised customer service staff, route drivers, warehouse, and maintenance personnel.
- Used Microsoft Office, Outlook, and RF technology.
Distribution Center Area Manager
Kuehne & Nagel
Southaven
10.2007 - 09.2009
- Led one of six major departments in a 24/7 multi-state 3PL distribution center.
- Managed receiving, replenishment, picking, packing, inventory, and shipping.
- Maintained customer relationships, ordered materials, and planned warehouse layouts.
- Supervised team leaders, coordinators, super users, and warehouse staff.
- Proficient with Microsoft Office, CIEL, SAP, and RF technology.
Hub Operations Manager
FedEx Express
Memphis
06.1992 - 10.2007
- Directed key inbound/outbound functions in one of the largest express package facilities.
- Managed logistics accounts, warehouse inventory control, and vendor compliance.
- Led teams of coordinators, equipment operators, and hub associates.
- Familiar with Microsoft Office and internal systems such as IMS.
Education
University of Memphis
Memphis, TNSouthwest Community College
Memphis, TNSkills
- Operations management
- Team leadership
- UPS WorldShip proficiency
- Staff development
- SAP expertise
- Warehouse and inventory control
- Shipping logistics
- RF technology and automation
- CIEL knowledge
- Vendor and customer relationship management
- Microsoft Office suite
- AIMS familiarity
- Compliance and safety standards
- Transportation logistics
- IMS experience
- Event planning skills
- Employee engagement strategies
Final Remark
As a candidate for the position, my focus is on ensuring the smooth operation of a specific area within the distribution center. I bring strong leadership in team coordination, workflow management, and process authorization to help achieve performance goals. Additionally, I am committed to upholding safety protocols, operational standards, and using feedback to identify training needs and drive continuous improvement.
Timeline
Distribution Center Operations Manager
The Home Depot Supply Chain
10.2019 - Current
Customer Logistics Manager
Shred-It
10.2009 - 10.2019
Distribution Center Area Manager
Kuehne & Nagel
10.2007 - 09.2009
Hub Operations Manager
FedEx Express
06.1992 - 10.2007
University of Memphis
Southwest Community College