Robert Escobar
San Antonio,TX
Summary
Energetic individual with expertise resolving supply chain issues through effective problem solving. Confident Distribution Center Manager ensuring that all processes run smoothly in an effort to meet company objectives and initiatives.
Overview
18
18
years of professional experience
Work History
Distribution Center Operations Manager
Conns Distribution Center
12.2017 - Current
- Ensure all outgoing orders/transfers to Cross Docks and Stores replenishments fulfilled.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Supervised team of 38 employees and oversaw all activities for 450,000 square foot warehouse.
Delivery Manager
Diakon Logistics/HCH Ashley Homestore
07.2017 - 12.2017
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Scheduled regular equipment and fleet maintenance.
- Fielded customer questions and complaints and rectified issues.
- Planned delivery routes according to traffic, weather and types of delivery.
- Managed resources effectively to avoid unnecessary delivery delays.
- Supervised delivery staff and general productivity.
- Coordinated efficient routes and schedules for 25-driver teams.
Distribution Center Manager
Conns Distribution Center
10.2015 - 05.2017
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reviewed established business practices and improved processes to reduce expenses.
- Managed both inbound and outbound deliveries to verify orders were picked and shipped on time or swiftly and correctly placed into inventory.
Assistant DC Manager/Customer Service Manager
Ashley Furniture Warehouse
01.2007 - 09.2015
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
IT Certifications -
Border Institute of Technology
El Paso, TX01.2003
Skills
- Warehouse Operations
- Demand forecasting
- Operational Efficiency
- Logistics Planning
- Order Fulfillment
- Transportation Management
- Warehouse staff management
- WMS/Industry Specific
- Outgoing Shipments Oversight
- Advanced computer/networking skills
- Bilingual
- Crown Certified Trainer
Timeline
Distribution Center Operations Manager
Conns Distribution Center
12.2017 - Current
Delivery Manager
Diakon Logistics/HCH Ashley Homestore
07.2017 - 12.2017
Distribution Center Manager
Conns Distribution Center
10.2015 - 05.2017
Assistant DC Manager/Customer Service Manager
Ashley Furniture Warehouse
01.2007 - 09.2015
IT Certifications -
Border Institute of Technology
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