Daryl Schmidt
Monticello,MN
Summary
Top-notch bartender delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences.
Overview
10
10
years of professional experience
Work History
Bartender/Supervisor
River City Extreme
07.2023 - Current
- Assist General Manager with front of house staff
- Take food and drink orders
- Provide excellent customer service
- Build rapport with returning customers
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Customer Service Representative
Northern One Hour Heating & Air Conditioning
03.2023 - 07.2023
- Set up client appointments
- Worked in call center setting
- Provided policy and service information
- Assisted customers with warm and professional attitude
- Answered general questions
- Responded to customer requests for products, services, and company information
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management
- Investigated and resolved customer inquiries and complaints quickly
Bartender/Supervisor
Clive's Roadhouse
01.2022 - 03.2023
- Prepared and served alcoholic beverages
- Experience with high volume and fast paced bars and dining establishments
- Worked dinner, lunch and closing shift
- Provide excellent customer service
- Built rapport with returning customers
Shift Lead/Bartender
Brickside Grille & Tap
09.2021 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted General Manager with front of house staff
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/Waitress
Neighbors on the Rum
02.2020 - 09.2021
- Worked in a fast paced and high volume environment
- Took food and drink orders
- Kept restaurant clean and tidy
- Made drink orders
Waitress
Bayview Bar & Grill
03.2018 - 03.2020
- Bussed tables
- Handled money
- Checked on guests frequently
- Greeted new customers, discussed specials, and took drink orders
- Answered customers' questions, recommended items, and recorded order information
Optician
Kennedy Vision Health Center
04.2017 - 10.2017
- Helped patients make an informed decision on buying eyeglasses, sunglasses, and contacts
- Scheduled patient appointments
- Fixed broken glasses
- Worked closely with patients, technicians, and doctors
Waitress
Space Aliens Grill and Bar
08.2014 - 04.2017
- Greeted guests
- Took drink and food orders in a timely manner
- Brought food and drink orders to guests
- Collect payments
- Keep restaurant clean and tidy
- Help run food on expo line
Shift Leader
Jimmy John's Sandwiches
08.2013 - 08.2014
- Greeted customers
- Took food and drink orders
- Collected payments
- Worked drive-thru window
- Made sandwiches in a timely manner
- Kept restaurant clean and tidy
Education
High school diploma -
Holton High School
Holton, KS2011
Skills
- Energetic and Outgoing
- High-Volume Environments
- Customer Service
- Craft Cocktail Preparation
- Cash Handling and Management
- Clear and Effective Communication
- Handling Difficult Customers
- New Hire Training
- Problem-Solving
- Organization and Time Management
- Self-Motivated
Timeline
Bartender/Supervisor
River City Extreme
07.2023 - Current
Customer Service Representative
Northern One Hour Heating & Air Conditioning
03.2023 - 07.2023
Bartender/Supervisor
Clive's Roadhouse
01.2022 - 03.2023
Shift Lead/Bartender
Brickside Grille & Tap
09.2021 - 01.2022
Bartender/Waitress
Neighbors on the Rum
02.2020 - 09.2021
Waitress
Bayview Bar & Grill
03.2018 - 03.2020
Optician
Kennedy Vision Health Center
04.2017 - 10.2017
Waitress
Space Aliens Grill and Bar
08.2014 - 04.2017
Shift Leader
Jimmy John's Sandwiches
08.2013 - 08.2014
High school diploma -
Holton High School