Summary
Overview
Work History
Education
Skills
Languages
Clearance
Timeline
Generic

Daryl Tangunyi

Dallas

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work History

Customer Service Representative

Evolent Health
Dallas
06.2025 - 05.2026
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed customer accounts and updated information in the database.
  • Collaborated with team members to enhance service delivery processes.
  • Handled incoming calls and provided accurate information promptly.
  • Documented customer interactions and escalated complex issues as needed.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Fostered positive relationships with customers to ensure satisfaction and retention.
  • Maintained knowledge of company policies and procedures for effective support.

Education

Associate of Science - Computer And Information Sciences

North Hennepin Community College
Minneapolis, MN
01.2020 - 12.2022

Skills

  • Customer service
  • Conflict resolution
  • Data management
  • Process improvement

Languages

French
Limited

Clearance

Secrete clearance

US Army Vet

Timeline

Customer Service Representative

Evolent Health
06.2025 - 05.2026

Associate of Science - Computer And Information Sciences

North Hennepin Community College
01.2020 - 12.2022
Daryl Tangunyi