Daryn George
Aurora
Summary
Professional service professional with strong track record in delivering customer satisfaction and efficient problem resolution. Known for exceptional communication skills, adaptability, and focus on teamwork to achieve optimal results. Expertise includes handling customer inquiries, managing service processes, and ensuring quality standards are met. Recognized for reliability and ability to thrive in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Celebrity Service Agent
Gaylord Hotel
10.2024 - Current
- Assisted customers with inquiries, ensuring timely and accurate information delivery.
- Collaborated with team members to enhance customer satisfaction through effective communication.
- Learned operational procedures to support daily service operations and improve efficiency.
- Put the spotlight on personalized experiences so that every exclusive guest feels the value of our signature services.
Bartender
Gaylord Rockies Resort and Convention Center
05.2024 - 10.2024
- Prepared and served a variety of beverages according to established recipes.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted customers with drink selections, providing excellent customer service and recommendations.
- Handled cash transactions accurately and efficiently, managing cash register operations.
Lead Designer
Veterans Service Team
06.2023 - 05.2024
- Designed user interfaces for web applications, enhancing overall user experience and engagement.
- Collaborated with cross-functional teams to define product specifications and design requirements.
- Created wireframes and prototypes using industry-standard design tools to visualize concepts effectively.
- Conducted usability testing sessions, gathering feedback to refine design solutions and improve functionality.
- Analyzed competitor products for design trends, informing strategic direction of design initiatives.
Sales Associate
DriveTime Used Cars
06.2022 - 06.2023
- Developed strong customer relationships through active listening and personalized service.
- Conducted thorough vehicle presentations, highlighting features and benefits to potential buyers.
- Assisted in managing inventory levels, ensuring optimal stock of vehicles at all times.
- Collaborated with finance team to streamline loan processing for customers.
Sales Associate
Full Scale LLC
01.2022 - 06.2022
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in product merchandising, enhancing visual displays to attract customers.
- Maintained accurate inventory records, ensuring stock availability for customer demands.
- Collaborated with team members to achieve sales targets and improve store performance.
Sales Associate/Client Advisor
Schomp MINI
08.2020 - 01.2022
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Conducted extensive product knowledge sessions to educate customers on vehicle features and benefits.
- Facilitated negotiations between buyers and finance teams to secure favorable terms for clients.
- Implemented strategies to streamline the sales process, reducing time from inquiry to purchase.
- Certified Mentor for upcoming sales advisors learning the finance processes.
Bartender/Server
Gaylord Rockies Resort and Convention Center
05.2019 - 03.2020
- Trained and mentored new bartenders on cocktail preparation and customer service standards.
- Developed seasonal cocktail menus, enhancing guest experience through innovative mixology.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Led bar team during high-volume events, ensuring efficient service and guest satisfaction.
Education
High School Diploma -
Smoky Hill High School
Aurora, CONo Degree - Graphic Design
University of Colorado At Boulder
Boulder, CO05-2016
Skills
- Patience and calmness
- Basic maintenance
- Stress tolerance
- Cross-selling and upselling
- Customer service
- Strong work ethic
- Multitasking and organization
- Team collaboration
- Customer relationship management
Certification
TIPS
Timeline
Celebrity Service Agent
Gaylord Hotel
10.2024 - Current
Bartender
Gaylord Rockies Resort and Convention Center
05.2024 - 10.2024
Lead Designer
Veterans Service Team
06.2023 - 05.2024
Sales Associate
DriveTime Used Cars
06.2022 - 06.2023
Sales Associate
Full Scale LLC
01.2022 - 06.2022
Sales Associate/Client Advisor
Schomp MINI
08.2020 - 01.2022
Bartender/Server
Gaylord Rockies Resort and Convention Center
05.2019 - 03.2020
High School Diploma -
Smoky Hill High School
No Degree - Graphic Design
University of Colorado At Boulder
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