Makai Delpay

Tarzana,CA

Summary

Proven Loan Service Agent and Security Officer with a track record of enhancing customer satisfaction at ARSI and Allied Universal. Expert in utilizing computer skills and excellent communication to resolve client issues efficiently, achieving a 20% increase in successful debt resolutions. Skilled in multitasking, customer service, and maintaining high-quality control under pressure.

Overview

year of professional experience

Work History

Loan Service Agent

ARSI

As a loan service agent my job was to help people pay off they’re debt through a computer and communicate through a headset

Security Officer

Allied Universal

06.2022 - 03.2023

I also used to be a security officer for cedars Sinai Tarzana hospital and I am very familiar with doing security work both grave and day shifts I have experience working in as well

Education

Pierce College

Woodland, CA

Northwood Highschool

Irvine, CA

06.2019

Skills

Patience and Calmness
Customer Service
Attention to Detail
Listening Skills
Multitasking and Organization
Excellent Communication

Computer Skills
Handling Customer Complaints
Quality Control
Performance Goals
Documentation And Reporting

Timeline