Daryon Walker
Encino,CA
Summary
Experienced regional manager with over a decade in retail. Expertise in driving sales growth, optimizing operations, and leading high-performing teams. Successfully increased revenue by $80k in one store and consistently exceeded sales targets. Increased profits 50% within 2 quarters
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
19
19
years of professional experience
Work History
REGIONAL MANAGER
SOLE WORLD
01.2020 - Current
- Implemented innovative marketing strategies, leveraging social media, events, and community engagement to drive brand visibility and expand customer base
- Developed and led a high-performing team, fostering a customer-centric culture and achieving consistent sales targets
- Collaborated cross-functionally with marketing, product, engineering, and leadership teams to refine go-to-market strategies and drive customer success
- Directed all aspects of business operations, including inventory management, sales, marketing, and customer service
- Established and successfully managed a thriving retail business specializing in premium sneaker sales for over a decade
- Increased profits 50% in 5 weeks
- Successfully managed and maintained 10 locations while generating relationships with existing customers resulting in a 45% annual revenue growth each through existing customers while also maintaining 130% goal attainment rate
- Identified and developed new sales opportunities which directly led to an $80k increase in revenue in 1 store alone
- Consistently maintained a high level of sales which resulted in being one of the Top DM's in the company
- Oversaw district sales trends, adapting strategies to optimize sales performance maintaining 135% to Quota
- Recruited, trained, and mentored managers to cultivate high-performing teams focused on superior customer service
- Fostered exceptional customer service through personal engagement with associates and customers, resolving service issues promptly
DISTRICT MANAGER
VERIZON 4G WIRELESS
01.2013 - 12.2020
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- .Successfully managed and maintained 10 locations while generating relationships with existing customers resulting in a 45% annual revenue growth each through existing customers while also maintaining 130% goal attainment rate
- Consistently maintained a high level of sales which resulted in being one of the Top DM's in the company.
REGIONAL MANAGER
VERIZON FIOS 2020 COMPANIES
01.2010 - 12.2013
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
- Recruited, trained, and mentored managers to cultivate high-performing teams focused on superior customer service.
- Fostered exceptional customer service through personal engagement with associates and customers, resolving service issues promptly.
RETAIL SALES ASSOCIATE
T-MOBILE
01.2006 - 12.2009
- Cultivated strong customer relationships, facilitated seamless transactions, and guided customers through onboarding processes
- Managed multiple priorities, utilizing comprehensive knowledge of store systems to enhance the customer experience
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelors -
California State University Northridge
Skills
- Customer Retention
- Customer Service
- Negotiating Skills
- Retail Management Software
- Sales Strategy Development
- Strategic Planning
- Operations
- Staff training and development
- Strategic planning
- Staff management
Personal Information
Title: Dynamic Regional Manager
Timeline
REGIONAL MANAGER
SOLE WORLD
01.2020 - Current
DISTRICT MANAGER
VERIZON 4G WIRELESS
01.2013 - 12.2020
REGIONAL MANAGER
VERIZON FIOS 2020 COMPANIES
01.2010 - 12.2013
RETAIL SALES ASSOCIATE
T-MOBILE
01.2006 - 12.2009
Bachelors -
California State University Northridge
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