Dasa Palen
Dallas,TX
Summary
Has ability to learn new skills, follow directions, follow tasks through to completion, An honor student in high school who has shown leadership qualities, and a compassion and empathy that shines in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Graphic Design Worker
Dallas Baptist University
08.2023 - Current
Kids Mid-Week Leader
Watermark Community Church
08.2023 - Current
Seasonal Nanny
06.2022 - Current
- Created stable, secure, and stimulating environments for children from 10 months to 5 years old.
Seasonal Receptionist
Shadow Valley Country Club
06.2023 - 08.2023
- Smoothly managed a busy country club's day-to-day front desk operation, including providing tours for new members, maintaining detailed knowledge of all debit, credit, and ACH information for 400+ members, and running daily and monthly payments for membership dues and purchases.
Shift Lead
La La Land Kind Café
02.2022 - 03.2023
- Trained, mentored, and supervised a team 10 on conflict management, barista skills, and professionalism through in-person training.
Shift Lead
Chick-Fil-A Downtown Bentonville
08.2020 - 12.2021
- Operated and trained a team of 10 on company policies and procedures, customer service expectations, seasonal menu changes, and leadership growth.
Seasonal Cashier
Rhea Lana
07.2020 - 07.2020
- Seasonal Cashier and Merchandiser
Education
Master of Arts - Professional Counseling
Dallas Baptist University
Dallas, TX05.2026
Bachelor of Arts - Psychology
Dallas Baptist University
Dallas, TX05.2024
Skills
- Customer Relations
- Illustration
- Graphic Design
- Customer Service Management
- Team Supervision
- Team Collaboration and Leadership
- Adobe Illustrator
- Conflict Resolution
- Customer Service
Certification
- First Aid / AED / CPR Certified (June 2022- June 2024)
Timeline
Graphic Design Worker
Dallas Baptist University
08.2023 - Current
Kids Mid-Week Leader
Watermark Community Church
08.2023 - Current
Seasonal Receptionist
Shadow Valley Country Club
06.2023 - 08.2023
Seasonal Nanny
06.2022 - Current
Shift Lead
La La Land Kind Café
02.2022 - 03.2023
Shift Lead
Chick-Fil-A Downtown Bentonville
08.2020 - 12.2021
Seasonal Cashier
Rhea Lana
07.2020 - 07.2020
Master of Arts - Professional Counseling
Dallas Baptist University
Bachelor of Arts - Psychology
Dallas Baptist University