
Administrative and operations professional with experience supporting leadership, managing confidential records, coordinating complex schedules, and maintaining high-volume workflows in fast-paced environments. Known for strong organization, discretion, proactive problem-solving, and delivering reliable administrative support across HR, onboarding, operations, and executive-facing functions.
Supported lease administration by preparing and maintaining 100+ active lease documents and related records in compliance with internal policies.
Maintained accurate financial records for community budgets annually, tracking expenses and variances.
Collaborated with a 3-5 person property management team to support marketing strategies that reduced vacancy periods.
Attended and coordinated 10+ vendor meetings per quarter (landscaping, maintenance, contractors) to discuss pricing, scope, and project timelines.
Created weekly financial reports including budget analysis, accounts receivable/payable status, and income statements for leadership review.
Addressed and resolved 20–30 tenant inquiries or concerns per month, applying conflict-resolution strategies to maintain tenant satisfaction.
Tracked inventory levels for 50+ supply items, ensuring consistent availability of office and cleaning materials.
Maintained accurate records for 400+ tenants, including rent payments, lease agreements, and compliance documentation.
Managed administrative tasks such as preparing new and renewal contracts and supporting month-end close cycles.
Conducted 15–20 property tours per month, generated new leasing leads, and processed rental applications end-to-end.
Reviewed delinquency reports daily and supported actions that helped reduce past-due accounts receivable.
Compiled and communicated operational and financial summaries to a regional manager on a monthly and ad-hoc basis.
Met with internal committees and external partners to support resolution of legal and environmental compliance matters.
Administrative & Systems Skills