Dascony Williams
Hinesville,GA
Summary
Reliable Shift Leader experienced in quality control, ensuring customer satisfaction through training employees properly and adhering to company policy. Consummate professional who motivates employees and leads by example. Consistently delivers strong sales and service results through 3 years of experience in fast-food industry.
Overview
1
1
year of professional experience
Work History
Crew Member Team Leader
Dunkin Donuts
04.2022 - 11.2022
- Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
- Educated crew workers on quality standards throughout construction process.
Server
Denny’s
01.2022 - 05.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
High School Diploma -
Jamaica College
Jamaica, Kingston07.2017
Skills
- Brand Loyalty
- Staff Motivation and Discipline
- Performance Strategies
- Quality Control Guidelines
- Customer Satisfaction
Gym
I like to attend the gym because it makes my mind free and more calculated. Whenever I go to the gym I push myself to the limit while staying hydrated. I love to be fit as well so could be able to take on any task given.
Timeline
Crew Member Team Leader
Dunkin Donuts
04.2022 - 11.2022
Server
Denny’s
01.2022 - 05.2022
High School Diploma -
Jamaica College
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