Daseja Gamble
Roswell,GA
Summary
I am a dedicated manager with almost 10 years of experience in fast food at Arby's. I have held every position restaurant wise from Team member, team trainer. shift manager, assistant manager and even General manager. I specialize in employee training and utilizing the company's goals and values to handle daily planning, scheduling and customer service needs for the restaurant. I am the manager who will easily multitask and is known for creating positive work environments where employees can succeed and thrive. I have 1 year experience as a patient coordinator at Georgia Urology. I am open to learning everything. Offering a can-do attitude and a track record of success in excelling at being a team player who pays attention to detail and works quickly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Georgia Urology
Roswell, GA
10.2022 - Current
- Coordinated patient appointments and maintained appointment schedule.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Developed and implemented patient intake forms to ensure accurate information was collected.
- Reviewed patient accounts on a regular basis to ensure accuracy of billing data.
- Scheduled tests such as X-rays or lab work for diagnostic purposes per physician orders.
- Processed referrals from primary care providers for specialist consultations or treatments.
Manager
Arby's
Roswell, GA
11.2015 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Provided weekly work schedules to employees to accommodate business demands and vacation request
- In charge of onboarding new employees, which included training, mentoring and new hire paperwork.
- Discussed issues and inefficiencies with other parts of management team in order to develop strategies and meet sales target.
- Ordering product, as well as unloading and organizing to make sure the store stays at top levels on food safety and personal safety.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Team Member
Arby's
Roswell, GA
10.2014 - 11.2015
- Assisted customers with product selection and ordering process.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained a clean and organized work area throughout shift.
Education
Bachelor of Science - Accounting
Liberty University
Lynchburg, VASkills
- People-Oriented
- Goal-Oriented
- Strong work ethic
- Active listener
- Great customer service
- Skilled problem solver
- Personable
- Organized
- Strategic planner
- Team Leadership
Accomplishments
- Won " Best Percentage Sales Increase for Atlanta East District 2020"
- Won " Lowest Team Member Turnover for Atlanta East District 2020"
- Won " Work Hard Award for Atlanta West District 2021"
- Won " Assistant Manger of the Year for Atlanta East District 2018"
- Nominated & mentioned on Georgia Urology website for the " Living Our Vision " 4 times by co workers
Certification
- ServSafe Certified
Timeline
Patient Coordinator
Georgia Urology
10.2022 - Current
Manager
Arby's
11.2015 - Current
Team Member
Arby's
10.2014 - 11.2015
Bachelor of Science - Accounting
Liberty University