Dashanae Byrd
Baton Rouge,LA
Summary
Diligent Phlebotomist/Specimen Processor with strong adherence to hospital protocols for blood sample management and patient information security
Dependable Job Title effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Ochsner
Baton Rouge, LA
04.2024 - Current
- Performed venipuncture and capillary punctures on patients, ensuring comfort and safety throughout the process.
- Maintained accurate patient records and documentation, adhering to regulatory compliance standards.
- Collaborated with healthcare teams to optimize blood draw processes and improve patient flow efficiency.
- Trained and mentored junior phlebotomists on best practices for specimen collection techniques and patient interaction.
- Evaluated workflow efficiencies, recommending process improvements that enhanced service delivery in phlebotomy department.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Hotel Front Desk Agent
Comfort Suites Hotel
Baton Rouge, LA
06.2022 - Current
- Collected room deposits, fees and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Informed guests of hotel security features and offered details regarding fire and emergency procedures.
- Manage several employees
Patient Access Representative
Urgent Care Home Health
New Orleans, LA
07.2023 - 04.2024
- Managed patient registration processes, ensuring accuracy and compliance with healthcare regulations.
- Coordinated insurance verification and eligibility checks to facilitate timely patient access to services.
- Streamlined appointment scheduling workflows, enhancing operational efficiency and reducing wait times.
- Trained new staff on patient access procedures and system navigation, fostering team development.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
Phlebotomy Technician
Delta Clinic
Baton Rouge, LA
02.2021 - 06.2022
- Set and oversaw quality assurance guidelines for laboratory work.
- Created plans and communicated deadlines to complete projects on time.
- Performed venipuncture and checked vitals daily.
- Collected urine specimens
Specimen Processor
Urgent 11
Baton Rouge, LA
08.2020 - 02.2021
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Conducted venipuncture and other CT procedures.
- Packaged and shipped specimens to central lab daily.
Phlebotomy Intern
Orion
Baton Rouge, LA
08.2019 - 07.2020
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Assisted Nurses when needed
Store Team Member
Racetrac
Baton Rouge, LA
03.2017 - 08.2019
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Coordinated with day management regarding on-going issues.
Education
Certificate - Phlebotomy
Top Notch Phlebotomy Institution
Chalmette, LA08.2021
High School Diploma - undefined
Penn Foster High School
05.2018
Skills
- Patient confidentiality
- Venipuncture
- Sample and specimen collection
- Time management
- Measuring vital statistics
- Specimen labeling procedures
- Patient care
- Order of draw
- Specimen handling
- HIPAA compliance
- Health education
- Medical office administration
- Medical records maintenance
- Medical records review
Timeline
Phlebotomist
Ochsner
04.2024 - Current
Patient Access Representative
Urgent Care Home Health
07.2023 - 04.2024
Hotel Front Desk Agent
Comfort Suites Hotel
06.2022 - Current
Phlebotomy Technician
Delta Clinic
02.2021 - 06.2022
Specimen Processor
Urgent 11
08.2020 - 02.2021
Phlebotomy Intern
Orion
08.2019 - 07.2020
Store Team Member
Racetrac
03.2017 - 08.2019
Certificate - Phlebotomy
Top Notch Phlebotomy Institution
High School Diploma - undefined
Penn Foster High School