Dashane Pickett

Company Overview: Appraisal Services

• Evaluated vehicle conditions to determine accurate appraisal values.
• Conducted thorough inspections and documented findings for client reports.
• Collaborated with insurance companies to facilitate claims process.
• Utilized appraisal software to generate detailed analysis reports.
• Provided expert consultations on vehicle valuations for clients and adjusters.
• Managed multiple appraisal assignments while maintaining quality standards.
• Followed state laws and regulations pertaining to automobile appraisals.
• Compiled detailed notes during inspection process that included all relevant factors impacting value assessment.
• Inspected accident-damaged vehicles in person to verify condition before appraisal.
• Performed vehicle appraisals for insurance companies, banks, and other lenders.
• Utilized software programs designed for analyzing vehicle values.
• Attended continuing education courses related to auto appraising techniques.

• Processed over 300 + claim residential and commercial files for Hurricanes Ike for TWIA.
• Visited policyholders to investigate vehicle damage occurring during wide-spread catastrophes and natural disasters.
• Provided policyholders with advice regarding vehicle repairs and body shop procedures to maximize customer satisfaction.
• Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
• Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
• Resolved repair cost inquiries, consulting with various appraisers for second opinions to resolve disagreements.
• Documented vehicle damage and condition by taking meticulous notes and photographs.
• Determined salvage value for total-loss vehicles.
• Delivered top-notch customer service by answering questions and quickly responding to phone inquiries, resulting in increase in repeat business.
• Advised customers of repair plans, discussing payment options to finalize work orders.
• Followed state laws and regulations pertaining to automobile appraisals.
• Maintained accurate records of inspections and appraisals conducted.
• Evaluated current market conditions for used car prices when determining valuation.

• Processed over 150 claim files for Hurricanes Katrina and Rita.
• Evaluated claims to determine coverage and liability under policy terms.
• Communicated with clients to gather necessary information for claim processing.
• Documented findings and maintained accurate records throughout the claims process.
• Collaborated with legal teams to resolve disputes related to claims.
• Conducted field investigations to assess damages and validate claims submissions.
• Coordinated with contractors and service providers for repair assessments and quotes.

• Field property claims adjusting activities. Conduct home inspections, identifying areas of damage, and distinguished between destruction caused by wind, hail, flooding, neglect, insect/termite attack, or natural deterioration. Interpreted policy and procedures while providing excellent customer service.